Regional Operations Manager - Care Services Growth

Voyage Care; West Midlands; On-site; GBP 50,000 - 55,000; Full time

Benefits offered by this job

Stream – pay access to up to 40% of薪

Blue Light Card

24/7/365 doctor line

Cash plans for colleagues

Enhanced retirement leave

Long service awards

Job summary

Voyage Care is seeking an experienced Operations Manager to lead a portfolio of services across the Midlands region, including Residential and Community Services.

You will ensure high-quality service delivery, regulatory compliance, financial performance and staff engagement, while supporting the next phase of growth. Working with senior leaders, you will empower managers, drive continuous improvement and travel across the West Midlands as required.

Qualifications

• Experience as an Operations Manager or Regional Manager in adult social care.
• Experience supporting services for people with Learning Disabilities, Autism and Complex Needs.
• Strong understanding of regulatory, quality and compliance frameworks.
• Proven experience managing service performance, budgets and operational delivery.
• Ability to lead, motivate and develop high-performing management teams.
• Willingness to travel extensively across the region.

Responsibilities

• Providing operational leadership to a group of Registered Managers.
• Driving quality, compliance and service excellence across all services.
• Monitoring and delivering financial performance and commercial objectives.
• Supporting services to achieve positive CQC outcomes.
• Leading improvements and ensuring person-centred support remains at the heart of service delivery.
• Promoting colleague development, engagement and retention.
• Ensuring health and safety, safeguarding and governance standards are maintained.
• Working collaboratively with senior leaders to support Voyage Care's ongoing growth strategy.

Skills

Operations leadership

Regulatory compliance

Budget management

Team leadership

Travel flexibility

Job description

Voyage Care is seeking an experienced Operations Manager to lead a portfolio of services across the Midlands region, including Residential and Community Services.

You will ensure high-quality service delivery, regulatory compliance, financial performance and staff engagement, while supporting the next phase of growth. Working with senior leaders, you will empower managers, drive continuous improvement and travel across the West Midlands as required.