Regional Operations Manager

Get Staff; South Town; On-site; GBP 60,000 - 65,000; Full time

Benefits offered by this job

25 days holiday

Pension

Healthcare

Sick pay

Eye care

Life assurance

Company car or allowance

Job summary

Get Staff are recruiting a Regional Operations Manager (HVAC) covering Andover, Basingstoke, Newbury, Salisbury, Winchester and Hampshire. The role demands senior operations leadership across depot sites, field engineers and installers, ensuring efficiency, safety and client satisfaction.

You will report to the UK Operations Director, manage resource planning, compliance and performance, and oversee procurement, training and development, with benefits including pension, healthcare, and a company

Qualifications

• Senior level operations management experience in engineering, hire, or B2B environments with HVAC exposure.
• Proven ability to lead geographically dispersed teams.
• Strong IT systems, reporting and analytics skills.
• Gas Safe / OFTEC or related HVAC qualifications preferred.
• Excellent leadership and customer service skills.
• Experience with depot operations and field teams.

Responsibilities

• Resource and safety management across staff, equipment, and certifications.
• Coordinate field engineers installations, maintenance and deinstallations.
• Oversee depot operations and driver deployment.
• Develop PDPs, training, and performance coaching.

Skills

Senior operations management

HVAC exposure

People management

Analytical skills

Leadership

Education

Gas Safe

OFTEC

18th Edition

COCN1

CIGA1

ICPN1LS

ICA E1

Tools

IT systems

Reporting tools

Data analysis

Job description

Regional Operations Manager (HVAC)

Andover / Basingstoke / Newbury / Salisbury / Winchester / Hampshire - £60,000 - £65,000 Per Annum

• £60,000-£65,000 Per Annum
• Hampshire - commutable from Andover, Basingstoke, Newbury, Salisbury or Wiltshire
• Engineering, HVAC
• Reporting to UK Operations Director
• 25 days holiday plus bank holidays
• Pension, Healthcare, Sick Pay, Eye Care, Life Assurance
• Company car or allowance

Our client, a UK based provider of engineering and technical services is currently on the look out of a Regional Operations Manager. The organisation operates multiple strategically located sites across the UK and Europe, supporting a range of clients with engineering solutions and equipment services.

Role Overview

The Regional Operations Manager will oversee engineering operations across the region, including depot teams, field engineers, and driver installers. Reporting to the UK Operations Director, you will ensure operational efficiency, compliance, and customer satisfaction.

Regional Operations Manager Key Responsibilities include:

• Resource & Safety Management: Ensure staff have the correct equipment, PPE, training, and certifications; recruit and retain talent; foster continuous improvement.
• Field Engineers Management: Coordinate daily deployment for installations, maintenance, and deinstallations; support engineers; monitor Right First Time (RFT) performance; conduct site visits and collaborate on complex projects.
• Depot Operators Management: Oversee daily depot operations, asset tracking, and driver deployment; maintain depot standards and operational efficiency.
• People & Performance Management: Develop Personal Development Plans (PDPs) and training; conduct audits; coach and manage teams; model company values.

Regional Operations Manager Skills and Experience

• Senior level operations management experience in engineering, hire, or B2B environments, with HVAC, Industrial Boilers or Commercial Refrigeration exposure.
• Any relevant technical qualifications(e.g., Gas Safe, OFTEC, F Gas, 18th Edition, COCN1, CIGA1, CDGA1, COCNPI1LS, ICPN1, ICAE1).
• Strong people management skills, with experience leading geographically dispersed teams.
• Proficient in IT systems for operational management, reporting, and analysis.
• Innovative and customer focused, with the ability to develop practical solutions.
• Analytical skills: assess complex information, identify cause-and-effect relationships, and evaluate options effectively.
• Leadership competencies: delivering excellent customer service, team development, facilitation, influencing, clear communication, and execution
• Committed to continuous improvement: setting measurable goals, tracking performance, and delivering results.
• Creative problem solving mindset, with the ability to think outside the norm and implement customer-focused initiatives.

Please note, candidates without experience within the commercial or industrial HVAC sector or B2B equipment / machinery hire areas are unlikely to be considered for this position.