Regional Operations Leader - Multi-Site Hospitality

SP Exec; Greater London; On-site; GBP 70,000 - 100,000; Full time

Job summary

SP Executive Search is seeking an experienced senior operator to lead a large London region within a growing hospitality business. You will oversee a team of Area Managers, raise performance across people, customer experience and commercial metrics, and ensure consistency across multiple sites.

The role requires strategic oversight and the ability to balance commercial delivery with people development, working with central teams to deliver wider priorities.

Qualifications

• Significant multi-site leadership experience within QSR, hospitality or another fast-paced customer-led environment.
• Experience leading Area Managers or equivalent multi-site leaders.
• Strong commercial and financial understanding, including P&L, labour and cost management.
• Proven track record of improving operational standards and commercial performance.
• Strong coaching, communication and influencing skills.
• Ability to lead through others and operate across a large region.

Responsibilities

• Leading, coaching and developing experienced multi-site leaders.
• Driving sales, profitability and operational performance.
• Using data and commercial insight to identify opportunities and address underperformance.
• Building talent, capability and succession across the region.
• Raising operational standards whileMaintaining customer experience focus.
• Creating accountability and consistency across a complex multi-site operation.
• Working with central support functions to deliver wider business priorities.
• Significant multi-site leadership experience within QSR, hospitality or another fast-paced environment.
• Experience leading Area Managers or equivalent multi-site leaders.
• Strong commercial and financial understanding, including P&L, labour and cost management.
• Proven track record of improving operational standards and commercial performance.
• Strong coaching, communication and influencing skills.
• Lead through others and operate across a large region.

Skills

Multi-site leadership

Area Managers leadership

Commercial & financial understanding

Coaching & communication

Regional leadership

Job description

SP Executive Search is seeking an experienced senior operator to lead a large London region within a growing hospitality business. You will oversee a team of Area Managers, raise performance across people, customer experience and commercial metrics, and ensure consistency across multiple sites.

The role requires strategic oversight and the ability to balance commercial delivery with people development, working with central teams to deliver wider priorities.