Regional Operations Leader - Multi-Site Auto Repair & Growth

Solus Accident Repair Centres; Kingswood; On-site; GBP 70,000 - 95,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension scheme

33 days' holiday

Aviva product discounts

Job summary

Solus Accident Repair Centres is seeking an experienced Regional Operations Lead to provide leadership across multiple repair centres within a designated region. This vital role focuses on driving operational performance, developing high-performing teams and delivering exceptional customer outcomes.

You will lead site management teams, manage budgets, and collaborate with support functions to ensure regulatory compliance and strategic growth.

Qualifications

• Proven experience leading multi-site operations or large operational teams.
• Strong people leadership and coaching capability.
• Experience driving performance, engagement and operational improvements.
• Commercial awareness and sound financial management skills.
• Excellent stakeholder management and communication skills.
• Strong problem-solving and decision-making ability.
• A customer-first mindset with a focus on delivering quality outcomes.
• The ability to operate strategically whilst remaining close to operational delivery.

Responsibilities

• Leading and supporting multiple site management teams across your region.
• Driving operational performance against key business objectives and KPIs.
• Ensuring exceptional customer service and a consistent customer journey.
• Developing and coaching leaders to build capability and succession strength.
• Managing resources, budgets and operational activities effectively.
• Identifying opportunities for continuous improvement and implementing change.
• Working collaboratively with support functions and key stakeholders.
• Ensuring compliance with all health, safety, quality and regulatory requirements.
• Supporting the delivery of Solus's strategic growth and business objectives.

Skills

Multi-site leadership

People leadership

Operational improvements

Commercial awareness

Stakeholder management

Decision making

Customer-focused

Strategic planning

Job description

Solus Accident Repair Centres is seeking an experienced Regional Operations Lead to provide leadership across multiple repair centres within a designated region. This vital role focuses on driving operational performance, developing high-performing teams and delivering exceptional customer outcomes.

You will lead site management teams, manage budgets, and collaborate with support functions to ensure regulatory compliance and strategic growth.