Regional Manager FTC

Julian House-Employees; Bath; On-site; GBP 42,000 - 60,000; Full time

Benefits offered by this job

Rewards Platform

Employee Assistance Programme

Health Cash Plan

27 days annual leave + birthday

30% staff discount

Pension scheme

Staff feedback & regular supervisions

Free monthly training sessions

Blue Light Card

Reflective Practice sessions

Job summary

Alongside is seeking a Regional Manager based in Bath with travel across the South West. The role leads a portfolio of services, supports Service Managers, and ensures high-quality, compliant delivery aligned with our values.

You will work within the Senior Operational Team to drive improvements, develop strong teams and ensure services remain safe, responsive and focused on client needs. This is a fixed-term role until 31 March 2027 with 37.5 hours per week.

Qualifications

• Valid driving licence and access to a car for work.
• Experience of leading managers and services across multiple locations.
• Strong leadership, organisation and communication skills.
• Experience of driving service performance and improvement.
• Good knowledge of homelessness and complex support needs.
• Commitment to person-centred, trauma-informed and strengths-based approaches.

Responsibilities

• Lead and support Service Managers, helping them build confident, motivated teams and deliver high-quality services.
• Oversee day-to-day operational delivery, ensuring KPIs, quality standards, budgets and contractual obligations are met.
• Drive continuous improvement using performance data and feedback to embed positive change.
• Champion person-centred, trauma-informed approaches and PIE strategies.
• Collaborate across Alongside and build relationships with colleagues, commissioners and partners.

Skills

Leadership

Communication

People management

Strategy planning

Service improvement

Stakeholder relations

Organisational skills

Job description

Hours: 37.5 hours per week. We’re happy to discuss flexible working arrangements.

Contract type: Fixed term role to 31 March 2027

Location: Based in Bath with travel across the South West, including Bath, Wiltshire and Gloucester projects

Additional information:

Valid driver's license required with access to own vehicle – business insurance will be required for claiming expenses.

About Alongside:

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be sleeping rough, fleeing abuse, rebuilding after trauma, leaving prison, recovering from addiction, or trying to settle safely in a new community. Whatever their starting point, we work alongside people to help build safety, stability and independence.

About the Role:

• As Regional Manager, you’ll be responsible for a portfolio of services across Bath, Wiltshire and Gloucestershire, supporting our teams to provide high-quality services that help clients reach their full potential.
• As a key member of Alongside’s Senior Operational Team, you’ll work closely with Service Managers to ensure services are managed effectively and consistently.
• You’ll provide leadership, support and oversight to ensure KPIs, service priorities, objectives, quality standards and contractual and legal obligations are met.
• You’ll support Service Managers and their teams to continually develop and improve services, ensuring agreed improvements are implemented and embedded across day-to-day operations.
• You’ll provide clear leadership, help develop strong and effective teams, and ensure our services remain safe, responsive and focused on the needs of the people we support.
• Most importantly, you’ll lead in a way that reflects Alongside’s values, supporting both our people and our services to deliver the best possible outcomes for our clients.

What you’ll be doing:

• Lead and support Service Managers, helping them build confident, motivated teams and deliver high-quality services.
• Oversee the day-to-day operational delivery of services, ensuring they run effectively and meet KPIs, quality standards, budgets, compliance and contractual requirements.
• Drive continuous improvement, using performance data, quality assurance and feedback to identify opportunities and embed positive change.
• Champion person-centred services, ensuring our approach is strengths-based, trauma-informed and supports the development of Psychologically Informed Environments (PIE).
• Work collaboratively across Alongside, contributing to the Senior Operational Team and building strong relationships with colleagues, commissioners and partners.

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

• A full driving licence and access to a car for work.
• Experience of leading managers and services across multiple locations.
• Strong leadership, organisation and communication skills, with the ability to manage competing priorities.
• Experience of driving service performance, quality and improvement.
• Good knowledge of homelessness and complex support needs, including mental health and substance use.
• A commitment to person-centred, trauma-informed and strengths-based approaches.

There are many great reasons to join our team!

• Access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan
• 27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)
• 30% staff discount at Alongside charity shops
• A generous and competitive pension scheme
• A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted
• Great opportunities for career development and free monthly training sessions from experienced facilitators
• For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands
• Reflective Practice sessions from objective, external facilitators

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!

We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!