Night Support Worker - The Bus Shelter Dorset (Ref FTC 227)

Julian House-Employees; Weymouth; On-site; GBP 27,000 - 37,000; Full time

Benefits offered by this job

Rewards Platform and Employee Support

Health Cash Plan

27 days annual leave

Pension scheme

Job summary

Alongside is seeking a compassionate Night Support Worker for the SafeSleep winter accommodation service in Weymouth. You will work overnight, helping create a safe and welcoming environment for individuals experiencing homelessness and ensuring their welfare needs are met through calm, trauma-informed care.

You will perform welfare checks, respond to incidents, maintain records, and collaborate with colleagues and partner agencies to provide effective support while upholding safeguarding and

Qualifications

• Understanding of homelessness and social exclusion.
• Experience with safeguarding, confidentiality and professional boundaries.
• Ability to maintain accurate records and reports.

Responsibilities

• Welcoming clients into the service and creating a safe, supportive environment.
• Carrying out regular welfare checks and responding to concerns or emergencies.
• Supporting clients with immediate needs and signposting to relevant services.
• Maintaining accurate records and handovers using case management systems.
• Responding to safeguarding concerns and completing incident reporting as required.
• Supporting client inductions and ensuring accommodation policies are followed.

Skills

Homelessness awareness

Communication skills

Calm under pressure

IT skills

Safeguarding knowledge

Record keeping

Team collaboration

Overnight rota experience

Empathy

Non-judgemental approach

Education

Health & Social Care qualification

First Aid training

Tools

Microsoft Office

Case management systems

Job description

Night Support Worker - The Bus Shelter Dorset (Ref FTC 227)

Location

Weymouth (United Kingdom)

Job type

Full-time

Department

Operations

Job Role

Support Worker (Fixed Term Contract)

Salary

£32,193 per year

Hours

Full-time, 4 on / 4 off rota, 8pm-8am

Starting Date

1 st December 2026

Location

The Bus Shelter Dorset, Weymouth

Additional Information

Working a 4 on / 4 off rota, including weekends and bank holidays

Fixed-term winter service operating from 1 December to 31 March

Enhanced DBS check required

Potential opportunities for extension or future bank/relief work within Alongside following the contract period

About Alongside

Alongside is the new name for Julian House. We work with people experiencing social exclusion across the South and West of England, providing outreach, accommodation and support. Our clients may be rebuilding after trauma, recovering from addiction, leaving prison, experiencing homelessness or facing other complex challenges. Whatever their starting point, we work alongside people to help build safety, stability and independence.

About the Role

We're looking for a compassionate and reliable Night Support Worker to join our SafeSleep winter accommodation service in Weymouth.

This is an opportunity to make a genuine difference to people experiencing homelessness during the most challenging months of the year. You'll help create a safe, welcoming and respectful environment for individuals accessing emergency overnight accommodation, ensuring their welfare needs are met throughout the night.

Working within a trauma-informed and person-centred framework, you'll provide practical support, complete welfare checks, respond to incidents and safeguarding concerns, and help maintain a safe and supportive accommodation environment.

If you're calm under pressure, passionate about supporting vulnerable people, and committed to treating everyone with dignity and respect, we'd love to hear from you.

What you'll be doing

Welcoming clients into the service and helping create a safe, supportive environment

Carrying out regular welfare checks and responding appropriately to concerns or emergencies

Supporting clients with their immediate needs and signposting them to relevant services

Maintaining accurate records, case notes and handovers using our case management systems

Responding to safeguarding concerns and completing incident reporting where required

Supporting client inductions and ensuring accommodation policies are followed

Working closely with colleagues and partner agencies to provide effective support

Helping maintain a clean, safe and welcoming environment, including light housekeeping duties

Contributing to a positive team culture and attending training, supervision and team meetings

Please note: Job descriptions are not exhaustive, and the successful candidate may occasionally be asked to take on other duties that align with the key responsibilities outlined.

What we're looking for

• Understanding of homelessness and social exclusion
• Strong communication and interpersonal skills
• Ability to remain calm and professional in challenging situations
• Good IT skills, including Microsoft Office and case recording systems
• Understanding of safeguarding, confidentiality and professional boundaries
• Experience maintaining accurate records and reports
• A compassionate, non-judgemental and person-centred approach
• Ability to work the required overnight rota pattern, including weekends and bank holidays
• Experience supporting people experiencing homelessness or other vulnerable groups
• Experience working in supported accommodation, residential settings or overnight services
• Experience responding to incidents and emergency situations
• Qualification in Health & Social Care, Housing, Homelessness or a related field
• First Aid and/or Safeguarding training
• Lived experience of homelessness or social exclusion

There are many great reasons to join our team!

At Alongside you will have access to our Rewards Platform, which includes an Employee Assistance Programme and Health Cash Plan

27 days annual leave, including an extra day off for your birthday, plus bank holidays - increasing up to 30 days after 4 years of continuous employment (pro rata for part-time staff)

30% staff discount at Julian House charity shop

A generous and competitive pension scheme

A supportive culture where staff feedback is highly valued and regular supervisions with line managers are conducted

Great opportunities for career development and free monthly training sessions from experienced facilitators

For all the fantastic and valuable work, you’ll be eligible for the Blue Light Card which offers amazing discounts on thousands of brands

Reflective Practice sessions from objective, external facilitators

As an Equal Opportunities employer, we have an Equality and Diversity Action plan in place showing our commitment in ensuring continuous improvement in creating an inclusive culture. We also have a committed group of Inclusion & Diversity champions who meet monthly to ensure progress is being made. We invite applications from people from all backgrounds and cultures, especially minority groups that are underrepresented in the workplace. We also welcome applications from those with lived experience. We embrace flexibility and are proud to be a Disability Confident and Mindful employer, as well as an Armed Forces Covenant Supporter.

If you have any special access requirements or other support needs throughout the application process (including interview), please contact us so that we can let you know how we can support you. We accept CVs and applications in all formats.

DBS Checks

We welcome applications from people with lived experience. All applicants working with our clients will be expected to undertake an enhanced Disclosure and Barring Service check. A criminal conviction will not necessarily prevent you from becoming an employee, the decision will depend on the type of offence and its relevance to the role. If you would like to discuss any convictions you may have, please contact the person named in the advert. All information will be dealt with according to our Data Protection Policy.

Get in touch

If you have any questions about this role, please get in touch with the recruitment team at [e-mail]. We look forward to speaking with you soon!

Please note: We reserve the right to close our vacancies once the perfect candidate has been found. We recommend submitting your application as soon as possible so that you don’t miss out!