Regional Housing Manager (25 hrs/wk) — Lead Tenancy & Support

Waythrough; Manchester; On-site; GBP 24,000 - 36,000; Full time

Benefits offered by this job

27 days leave

Pension with employer contribution

Life assurance

Enhanced sick pay

Birthday leave

Professional fees reimbursement

GP access

Wellbeing initiatives

Recommend a Friend £500

Cycle to Work

Discounts & perks

Will writing service

Job summary

Waythrough is seeking a Housing Manager to lead a team delivering housing and tenancy services across the region. The role focuses on ensuring properties are safe, compliant, and well-managed while supporting residents to sustain their tenancies.

You will drive performance, meet KPIs and Tenant Satisfaction Measures, and collaborate with colleagues and partners to continuously improve services in a Northwest region with occasional travel.

Qualifications

• Experience in housing management, ideally with vulnerable or complex needs.
• Strong knowledge of tenancy management, arrears, and housing processes.
• Ability to manage priorities and make sound decisions.
• Excellent communication and stakeholder engagement skills.

Responsibilities

• Lead and support a team delivering housing and tenancy services.
• Manage property performance, including voids, arrears, and compliance.
• Provide guidance on safeguarding, risk, and anti-social behaviour.
• Monitor performance against KPIs and ensure accurate reporting.
• Support audits, inspections, and service improvements.
• Build strong relationships with internal and external partners.
• Promote resident engagement and involvement.

Skills

Leadership

Housing management

Communication

Stakeholder engagement

Problem solving

Education

Housing management qualification

Job description

Waythrough is seeking a Housing Manager to lead a team delivering housing and tenancy services across the region. The role focuses on ensuring properties are safe, compliant, and well-managed while supporting residents to sustain their tenancies.

You will drive performance, meet KPIs and Tenant Satisfaction Measures, and collaborate with colleagues and partners to continuously improve services in a Northwest region with occasional travel.