Regional General Manager

Brownsword Hotels; Bath; On-site; GBP 90,000 - 130,000; Full time

Benefits offered by this job

Competitive pay

Group General Management Bonus Scheme

Flexibility in working pattern

Perkbox discounts

Staff rate £25 B&B across the group

Job summary

Brownsword Hotels seeks a Regional General Manager to lead a cluster of hotels across the UK, starting from a central Bath hub. The role requires travel across properties, shaping strategy, and ensuring exceptional guest experiences.

You will drive commercial performance, manage P&L, and lead a team across locations while maintaining strong relations with central support. A seasoned hospitality leader is essential.

Qualifications

• Proven track record leading hospitality businesses.
• Experience running high-end hotels in UK.

Responsibilities

• Hold the role of General Manager at a base hotel and oversee other hotels in the portfolio across the UK.
• Provide commercial and strategic leadership for the region, driving business targets.
• Drive sales and revenue while balancing costs to meet targets.
• Promote people culture and engaging communication within properties and central teams.

Job description

Location

Most of our central support team for Andrew Brownsword Hotels and ABode hotels use our beautiful town house office in central Bath as hub, but are always out and about in our hotels too. It is a great location to work from and meet the central team, but you are just as likely to see most of the team on their travels in our properties too. Regular travel to our hotels will be a key part of this position (you will need your own transport for travel, as some of our locations are in stunning, but in remote locations). We will of course cover your travel expenses and you can stay at the properties you visit if needed.

Hours

Full time.

Key information about what the Regional General Manager does in our business

• They will hold the role of General Manager at a base hotel, as well as overseeing other hotels within our portfolio across the UK.
• Provide commercial and strategic leadership for their region (approx. 3 hotels but this number may fluctuate), driving the business strategy in all areas.
• Drive sales and revenue, balancing costs against these so that we meet our business targets.
• Be charismatic, engaging and people centric- they will always knows what's going on within their properties.
• Have good commercial skills and awareness- making decisions that make sound business sense.
• Always analysing and managing hotel PnL's to success.
• Helping to promote the people culture of the business within their properties with engaging and committed communication.
• Working well with the central support teams, implementing group strategies whilst also driving local activity to make each hotel great.
• Always communicating. Our Regional and Hotel General Managers meet at least twice a year in person and also have fortnightly calls- so there is always an opportunity to ask questions, get support and find out what is going on across the business.

Our Dream Candidate

• Has a proven track record of leading commercially successful businesses within hospitality.
• Has an extensive quality hotel background, and is a seasoned professional who has industry standing. Due to the nature of the properties they will oversee, the successful candidate will have experience of running successful 5 AA Red Star hotels, or equivalent.
• Is driven to succeed, is passionate and determined, never gives up.
• Embraces change, seeks continual improvement and can get the job done.
• Steps back from the day to day to guide and lead. Is focused on the future not the day.
• Loves change management, loves the challenge, and has proven results.
• Is a logical thinker, a problem solver, who communicates with clarity, is timely and thorough.
• Has strong IT and admin skills, and can translate complex information, so it is clear and understandable at each level of the business.
• Is open minded and open. Always honest, always straightforward. Everyone knows where they stand.

Perks / Benefits

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Group General Management Bonus Scheme
• Flexibility in your working pattern.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, readyto welcome guests with open arms, warm hearts and experiences that are simplymemorable.

Each of our hotels are unique, individual, and quirky inpersonalty. Quality is fundamental to everything we do, and it is the simplethings that matter. We believe everyone should feel included, special andwelcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, fromthe award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle toour stylish boutique townhouse in the heart of Chelsea – to see the wholegroup, take a look herewww.brownswordhotels.co.uk

Become part of our family that works hard & plays hard too, inspires and supports each other and has a load of fun along the way.

Compensation

Competitive salary