Restaurant Manager

Amberley Castle - Restaurant; Amberley; On-site; GBP 42,000 - 54,000; Full time

Benefits offered by this job

Competitive pay

Perkbox access

Staff discounts

Employee helpline

Free meals on duty

Development opportunities

Internal promotions

Milestone gifts

Job summary

Amberley Castle is seeking a Restaurant Manager to lead the restaurant team and ensure outstanding service for guests, helping them create memorable experiences in a luxury setting.

The role involves recruiting and training new staff, maintaining high standards, and working with a collaborative, friendly team culture across the hotel group.

Responsibilities

• Lead the restaurant team and ensure exceptional service for guests.
• Recruit and train new staff to maintain high standards.
• Ensure guests have a memorable experience and oversee daily operations.
• Coordinate rosters with flexibility to support business needs.

Job description

Location

Located in the picturesque village of Amberley in the beautiful West Sussex countryside, Amberley Castle is a unique luxury hotel steeped in over 900 years of history. With 4 AA red stars, 3 AA rosettes, Amberley Castle gives our team the chance to work in a castle with quality and style.

SERVICE CHARGE - We pay our team service charge each month! This service charge all goes into one pot, and 100% of that service charge is then shared amongst all the team at the hotel - every penny received is paid out to the team. Service charge can be in the region of £300 a month (close to £3,600 per year) over and above base pay, for a full time employee.

The hotel may also be able to offer off-site staff accommodation in our 2 staff houses (within walking distance to the hotel) in order to help the newest members of the team to re-locate, so they can settle into life at the hotel and local area in comfort.

Come and join our team as a Restaurant Manager and let your passion and personality shine.

Our culture is important to us, and we encourage everyone in our teams to show thoughtfulness towards each other and our guests.

As a Restaurant Manager you will lead our restaurant team and ensure we always providing exceptional service to our guests, helping them make memories that last a lifetime.

Check out some of the key points about the role:

• We serve a lot of yummy dishes, so we ask that you get to know the menu, that way you can advise our guests, if they ask for help.
• When we need new team members, you will recruit the best staff for your team.
• Have the pleasure of training our new staff to be as wonderful as our current staff.
• You spend a lot of your life at work, meaning often your colleagues’ become friends, and we encourage that. We want our employees to build close relationships across all teams.
• Ensuring all our guests have a memorable experience.
• We are one team, so we will all muck in from time to time, helping each other across departments.

We will always try to be fair with our rotas- we just ask that you can be flexible with us, so we can be flexible with you in return.

Bonus

That's right- we have a management bonus scheme at our hotels- for all Heads of Department positions and above. We'll let you know all about this at the interview!

Perks

• Competitive pay – We are proud that everyone who joins our group gets a competitive a rate of pay, irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of hotels – you will be entitled to 25% off food & beverage in our hotels plus we offer an amazing staff rate of £25 B&B per person across the group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we offer an externally run confidential helpline for any support you require about anything you might need as part of our Employee Assistance Programme.
• We sustain you physically too, meals when you are on duty are free.
• To be the best version of yourself, we encourage our teams to be curious. Everyone can learn and develop - our development pathways are unique to us and are the best in the business.
• We provide lots of opportunity to progress and move up – we have made hundreds of internal promotions, including to General Manager level.
• We like to say a special thank you for every year you are with us - our milestone awards include Champagne, afternoon tea, or dinner for you and someone special. When you reach the big milestones, you receive extra special gifts on top like longer hotel stays, extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels together under one roof, ready to welcome guests with open arms, warm hearts and experiences that are simply memorable.

Each of our hotels are unique, individual, and quirky in personality. Quality is fundamental to everything we do, and it is the simple things that matter. We believe everyone should feel included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in very special locations, from the award winning Gidleigh Park in Devon, the 900-year-old Amberley Castle to our cool city centre Abode Manchester set in a 19th century textile factory, two minutes from Piccadilly train station – to see the whole group, take a look herewww.brownswordhotels.co.uk

If you're the type of person that likes to learn and share the wisdom, get in touch

Compensation: To be discussed