Food And Beverage Manager

The Imperial Torquay; Torquay; Sur place; GBP 28 000 - 36 000; Plein temps

Avantages offerts par ce poste

Competitive pay with service charge

Perkbox discounts

25% off F&B

Staff hotel rate £25 B&B

Employee helpline

Free meals on duty

Development pathways

Promotions opportunities

Milestone rewards

Résumé du poste

The Imperial Torquay is seeking a Food & Beverage Manager to lead our restaurant team and ensure exceptional guest service. You will recruit, train and develop staff, manage rosters, and foster a warm, welcoming atmosphere across departments.

As a key leader, you will drive quality, guest satisfaction and teamwork, while promoting our service culture and bonus schemes for management roles. Expect attractive perks and career progression within our boutique hotels.

Qualifications

• Experience leading a restaurant team in hospitality.
• Strong focus on guest service and quality standards.
• Recruitment and staff development experience.

Responsabilités

• Lead the restaurant team to deliver exceptional service to guests.
• Recruit and train new staff to maintain high standards.
• Oversee rotas, staffing levels and guest experience to ensure memorable stays.

Connaissances

People management

Customer service

Staff training

Description du poste

Location: The Imperial Torquay is a magnificent 19th Century 152-bedroom Victorian four-star hotel, and offers breath taking sea views, plus a host of leisure facilities, making it fun and picturesque location to work in.
Just a short walk from the main train station and town centre, the hotel is really accessible for our employees.
Some staff car parking is available on site, as is free use of all the hotel's leisure facilities, including our gym and swimming pools.

Come and join our team as a Food & Beverage Manager and let your passion and personality shine

Our culture is important to us, and
we encourage everyone in our teams to show thoughtfulness towards each
other and our guests.

As a
Food & Beverage Manager you will lead our restaurant team and ensure we always
providing exceptional service to our guests, helping them make memories that
last a lifetime.

Check out some of the key points
about the role:

• We serve a lot of yummy dishes, so we ask
  that you get to know the menu, that way you can advise our guests, if they ask
  for help.
• When we need new team members, you will recruit the best staff for your team.
• Have the pleasure of training our new staff
  to be as wonderful as our current staff.
• You spend a
  lot of your life at work, meaning often your colleagues’ become friends, and we
  encourage that. We want our employees to build close relationships across all
  teams.
• Ensuring
  all our guests have a memorable experience.
• We are one
  team, so we will all muck in from time to time, helping each other across
  departments.

Work/life, or as it should be called
life/work balance is important to us all, so we will always try to be fair with
our rotas. We just ask that you can be
flexible with us, so we can be flexible with you in return.

Bonus: That's right- we have a management bonus scheme at our hotels- for all Heads of Department positions and above. We'll let you know all about this at the interview!

To say thank you, we have
many perks:

• Competitive pay – We are proud that
  everyone who joins our group gets a competitive a rate of pay,
  irrespective of age, plus you get service charge and tips on top.
• Treat yourself once in a while with lots
  of retail and hospitality perks through our Perkbox platform.
• Excellent discounts across our family of
  hotels – you will be entitled to 25% off food & beverage in our hotels
  plus we offer an amazing staff rate of £25 B&B per person across the
  group & your friends and family get special rates too.
• We understand it’s OK not to be OK, so we
  offer an externally run confidential helpline for any support you require
  about anything you might need as part of our Employee Assistance
  Programme.
• We sustain you physically too, meals when
  you are on duty are free.
• To be the best version of yourself, we
  encourage our teams to be curious. Everyone can learn and develop -
  our development pathways are unique to us and are the best in the
  business.
• We provide lots of opportunity to
  progress and move up – we have made hundreds of internal promotions,
  including to General Manager level.
• We like to say a special thank you for
  every year you are with us - our milestone awards include Champagne,
  afternoon tea, or dinner for you and someone special. When you reach the
  big milestones, you receive extra special gifts on top like longer hotel stays,
  extra days off and a unique gift especially chosen for you.

About our family of hotels

We bring a family of hotels
together under one roof, ready to welcome guests with open arms, warm hearts
and experiences that are simply memorable.

Each of our hotels are unique,
individual, and quirky in personality. Quality is fundamental to everything we
do, and it is the simple things that matter. We believe everyone should feel
included, special and welcome, and that applies to our team and our guests.

We have very unique hotels in
very special locations, from the award winning Gidleigh Park in Devon, the
900-year-old Amberley Castle to our cool city centre Abode Manchester set in a
19th century textile factory, two minutes from Piccadilly train station – to
see the whole group, take a look here www.brownswordhotels.co.uk

If you're the type of
person that likes to learn and share the wisdom, get in touch