Regional Facilities Manager (PBSA)

Mezzino Student Living; Birmingham; Remote; GBP 60,000 - 90,000; Full time

Benefits offered by this job

25 days annual leave + Bank Holidays

EAP

Remote working with travel across site

Job summary

Mezzino Student Living seeks a Regional Facilities Manager to deliver and oversee facilities management services across a portfolio of properties. This home-based role requires regular travel to sites south of Birmingham, ensuring safe, clean, and well-functioning estates while managing in-house teams and external FM contracts.

You will drive continuous improvement, monitor service performance, and ensure value for money across facilities operations, with a strong focus on health and safety,

Qualifications

• Extensive Health & Safety knowledge and compliance focus.
• Experience in Facilities Management or site management with ability to drive change.
• Experience delivering FM services and managing budgets.

Responsibilities

• Ensure safe, clean, and efficient operation across the property portfolio with focus on Health & Safety and compliance.
• Oversee planned and reactive maintenance across mechanical, electrical, and fabric workstreams.
• Lead tender cycles, mobilisation, and performance evaluation for FM contracts.
• Maintain up-to-date records of equipment, maintenance schedules, and compliance documentation.
• Provide supervision to on-site Facilities Assistants and liaise with contractors.

Skills

Communication

Attention to detail

Proactive mindset

Customer focus

Time management

Stakeholder management

Education

IOSH/NEBOSH Certification

Tools

Microsoft Word

Excel

PowerPoint

Outlook

Job description

The Regional Facilities Manager plays a pivotal role in ensuring the effective delivery and ongoing management of Facilities Management services across Mezzino. This home-based role, involving regular travel (to properties under your remit, South of Brimingham), encompasses responsibility for maintaining a safe, clean, and well-functioning estate, overseeing planned and reactive maintenance, ensuring statutory compliance—particularly in Health & Safety—and managing both in-house teams and external FM contracts. The Regional Facilities Manager is also actively involved in tender processes, budget oversight, and service performance monitoring, driving continuous improvement and delivering value for money across all facilities-related operations. Strong communication, attention to detail, and a proactive, customer-focused mindset are essential for success in this role.

Main Accountabilities

• Compliance with all relevant Health & Safety legislation and internal policies across all managed sites.
• Timely resolution of property-related issues and execution of maintenance works to agreed standards.
• Achievement of cost-effective Facilities Management service delivery, demonstrating value for money.
• Effective mobilisation and ongoing performance management of FM-related contracts.
• Accurate and complete maintenance of facilities-related records, documentation, and compliance registers.
• Continuous improvement in site standards, tenant satisfaction, and operational efficiency.
• Budget adherence and responsible financial management of FM-related costs.
• High levels of communication and collaboration with internal stakeholders, contractors, and site-based staff.
• Consistent delivery of a customer-focused, proactive facilities service aligned to Mezzino’s standards.

Main Responsibilities

• Ensure the safe, clean, and efficient operation of the property portfolio, focusing on Health & Safety and statutory compliance.
• Manage planned and reactive maintenance across mechanical, electrical, and fabric workstreams.
• Conduct site visits to identify property-related issues, specify and instruct works, and sign off on completed projects.
• Lead or assist in Facilities Management tender cycles, including service specification, mobilisation, and performance evaluation.
• Monitor and manage FM service contracts, ensuring quality, value, and compliance with agreed service levels.
• Maintain up-to-date records of equipment condition, maintenance schedules, and compliance documentation.
• Provide support, guidance, and supervision to on-site Facilities Assistants.
• Keep abreast of legislative and regulatory changes relevant to facilities and recommend process updates where necessary.
• Support the annual Service Charge budgeting process and oversee FM-related spend and purchase order approvals.
• Deliver timely reports and recommendations regarding FM performance, risks, and opportunities for improvement.

Person Specification

• PBSA experience is preferred but not essential
• Experience of site management with ability to effect a change and attention to detail
• Experience in a relevant post of similar responsibility;
• Experience in delivery of Facilities Management;
• Experience of achieving challenging targets and objectives.
• Ability to communicate effectively, both orally and in writing
• Good knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Good level understanding of Health and Safety issues
• IOSH / NEBOSH Qualification
• Financial and commercial awareness and the ability to analyse information with clarity
• Ability to work on own initiative and effectively prioritise workload to meet deadlines
• 25 days annual leave + Bank Holidays
• EAP
• Remote working with travel across our sites