Facilities Manager

Sigma; East Ham; On-site; GBP 45,000 - 65,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Hybrid working option

Birthday leave

Cycle to Work Scheme

Salary sacrifice via Octopus EV

Employee Assistance Programme

Health shield discounts

Job summary

Sigma, a leading facilities management specialist, seeks a Facilities Manager to drive MEP maintenance and FM operations across a diverse property portfolio in the South East. You will lead reactive and planned maintenance, manage in-house teams and subcontractors, and ensure regulatory compliance to support client objectives.

You will oversee maintenance planning, budgeting and lifecycle programmes, while fostering a culture of safety, quality, and continuous improvement across sites.

Qualifications

• Proven FM or Hard FM management experience.
• Strong knowledge of MEP systems and building services.
• Experience delivering reactive and PPM maintenance.
• Understanding of statutory compliance and industry best practices.
• Experience managing multi-site portfolios and subcontractors.
• Experience budgeting and reporting; ability to optimise maintenance spend.
• Familiarity with CAFM for maintenance planning and audits.

Responsibilities

• Lead reactive and PPM maintenance across multiple sites.
• Ensure statutory, regulatory and contractual compliance for building services.
• Manage in-house engineers, maintenance staff and subcontractors.
• Monitor KPIs, SLAs and contractual obligations.
• Develop maintenance strategies to improve asset performance and reduce downtime.
• Oversee maintenance planning via CAFM; manage budgets and forecasts.
• Promote health, safety and compliance culture.
• Support lifecycle planning and asset replacement programmes.
• Oversee minor works and projects from initiation to completion.
• Conduct audits and performance reviews; maintain service standards.
• Build strong relationships with clients, contractors and stakeholders.
• Identify opportunities for continuous improvement.

Skills

Leadership

Planning & Organising

Problem-solving

Stakeholder management

Communication

Commercial awareness

Client relationship building

Health & safety

Education

IOSH Managing Safely or NEBOSH

Full UK Driving Licence

HNC/HND or Degree (Desirable)

IWFM/CIBSE/IET membership (Desirable)

Tools

CAFM systems

Job description

FACILITIES MANAGER (MEP MAINTENANCE & FM OPERATIONS)

Number of Roles: 1 | Division: Building Services | Location: South East

Sigma are experts at transforming commercial space. With over 20 years' experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation.

Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies.

It's our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer. our business.

Outline of role

The Facilities Manager is responsible for leading the delivery of Mechanical, Electrical and Plumbing (MEP) maintenance services across a diverse property portfolio. The role ensures the safe, compliant and efficient management of reactive maintenance, Planned Preventative Maintenance (PPM), lifecycle activities and minor improvement projects.

Working closely with operational teams, specialist contractors and key stakeholders, the Facilities Manager will drive service excellence, maximise asset performance, maintain regulatory compliance, and support the achievement of business and client objectives.

Main Responsibilities

• Lead the day-to-day delivery of reactive maintenance and planned preventative maintenance (PPM) programmes across multiple sites.
• Ensure all statutory, regulatory and contractual compliance requirements are met across building services and engineering systems.
• Manage and support in-house engineering teams, maintenance personnel and specialist subcontractors.
• Monitor performance against key performance indicators (KPIs), service level agreements (SLAs) and contractual obligations.
• Develop and implement maintenance strategies to improve asset performance and minimise operational downtime.
• Oversee maintenance planning and scheduling through CAFM systems.
• Manage operational budgets, forecasts and cost control initiatives.
• Promote and maintain a strong health, safety and compliance culture.
• Support lifecycle planning and asset replacement programmes.
• Manage minor works and maintenance projects from initiation through to completion.
• Conduct audits, inspections and performance reviews to ensure service standards are maintained.
• Build and maintain effective relationships with clients, contractors and internal stakeholders.
• Identify and implement opportunities for continuous improvement and operational efficiency.

Knowledge And Experience Required

• Proven experience within Facilities Management, Hard FM, Building Services or Maintenance Management environments.
• Strong working knowledge of Mechanical, Electrical and Plumbing (MEP) systems.
• Experience delivering reactive maintenance services and Planned Preventative Maintenance programmes.
• Demonstrable understanding of statutory compliance, engineering standards and industry best practices.
• Experience managing multi-skilled maintenance teams and specialist subcontractors.
• Proven ability to manage maintenance contracts, budgets and service delivery performance.
• Experience using CAFM systems and producing maintenance-related reports.
• Experience managing regional or multi-site property portfolios is desirable.
• Previous involvement in delivering maintenance-related projects and lifecycle programmes is advantageous.

Skills Required

• Strong leadership and people management skills.
• Excellent organisational, planning and prioritisation abilities.
• Effective problem-solving and decision-making capabilities.
• Strong communication and stakeholder management skills.
• Commercial awareness with the ability to control costs and deliver value for money.
• Ability to build and maintain positive client relationships.
• Proactive, solutions-focused approach to service delivery.
• Strong commitment to health, safety and compliance standards.
• Passion for continuous improvement and operational excellence.

Qualifications

Essential

• IOSH Managing Safely, NEBOSH or equivalent Health & Safety qualification.
• Full UK Driving Licence.

Desirable

• HNC/HND or Degree in Mechanical, Electrical, Building Services Engineering or a related discipline.
• Professional membership such as IWFM, CIBSE, IET or equivalent.
• Project Management qualification or demonstrable experience delivering maintenance-related projects.

Benefits

• 25 days holiday plus bank holidays
• A day’s 'birthday leave' to be taken within your birthday month
• Opportunity to buy or sell up to 3 days holiday*
• Opportunity for hybrid working*
• Ability to participate in the Octopus EV salary sacrifice scheme*
• Ability to participate in the Cycle to Work Scheme*
• Employee Assistance Programme
• Healthshield cash plan with discounts on high street stores
• Free external financial advice - offering support for mortgages, pensions and insurances
• Enhanced family friendly pay*
• Free tea, coffee and fruit on all sites
• Subject to eligibility

Opportunity to be involved with

• Group Colleague Board
• Quarterly Corporate Events/Charity Involvement

Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions’