Facilities Manager

Sigma Retail Group; Greater London; On-site; GBP 60,000 - 75,000; Full time

Benefits offered by this job

Birthday leave

Hybrid working

Salary sacrifice scheme

Cycle to Work Scheme

Employee assistance programme

Health plan / cash plan

Job summary

Sigma Group in London is seeking a Facilities Manager (MEP Maintenance & FM Operations) to lead mechanical, electrical and plumbing maintenance across a diverse property portfolio. You will drive reactive and proactive maintenance, ensuring safety, compliance and service excellence.

The role requires strong leadership, delivery of maintenance programmes and collaboration with contractors and clients to optimise asset performance.

Qualifications

• Experience in Facilities Management, Hard FM, or Maintenance Management.
• Strong knowledge of MEP systems and lifecycle planning.
• Experience delivering reactive maintenance and PPM programmes.
• Understanding of statutory compliance and industry best practices.
• Experience managing multi-site portfolios is desirable.

Responsibilities

• Lead day-to-day delivery of reactive maintenance and PPM across multiple sites.
• Ensure compliance of statutory, regulatory and contractual requirements.
• Manage in-house engineers, maintenance staff and subcontractors.
• Monitor KPIs, SLAs and contractual obligations.
• Develop maintenance strategies to improve asset performance and minimise downtime.
• Oversee maintenance planning and scheduling using CAFM systems.
• Manage operating budgets, forecasts and cost control.
• Promote health, safety and compliance culture.
• Support lifecycle planning and asset replacement programmes.
• Manage minor works and projects from initiation to completion.
• Conduct audits and performance reviews to uphold standards.
• Build relationships with clients, contractors and stakeholders.
• Identify opportunities for continuous improvement.

Skills

Leadership

People management

Planning

Prioritisation

Communication

Problem solving

Education

HNC/HND or Degree in Building Services Engineering

Professional membership (IWFM/CIBSE/IET)

Full UK driving license

Tools

CAFM systems

Job description

South East London, SouthEast SE1, United Kingdom

Posted 13 Oct 2026

Description

WE ARE LOOKING FOR A

FACILITIES MANAGER (MEP MAINTENANCE & FM OPERATIONS)

Number of Roles: 1 | Division: Building Services | Location: South East

Sigma are experts at transforming commercial space. With over 20 years’ experience operating in the fast-paced and dynamic retail sector, Sigma provide a true end-to-end service; from store construction and consolidation to fixture procurement, projects, and mechanical & electrical installation.

Ranked in the top 10% of the 2019 Sunday Times International FastTrack 200 awards, we’ve been acknowledged as being one of Britain’s fastest growing private companies.

It's our people that make us who we are, and we are proud to have some of the most experienced, knowledgeable, passionate, and dedicated individuals within our industry, at every level in our business. Sigma is committed to creating a diverse environment and is proud to be an equal opportunities employer. our business.

Outline of role

The Facilities Manager is responsible for leading the delivery of Mechanical, Electrical and Plumbing (MEP) maintenance services across a diverse property portfolio. The role ensures the safe, compliant and efficient management of reactive maintenance, Planned Preventative Maintenance (PPM), lifecycle activities and minor improvement projects.

Working closely with operational teams, specialist contractors and key stakeholders, the Facilities Manager will drive service excellence, maximise asset performance, maintain regulatory compliance, and support the achievement of business and client objectives.

Main responsibilities

• Lead the day-to-day delivery of reactive maintenance and planned preventative maintenance (PPM) programmes across multiple sites.
• Ensure all statutory, regulatory and contractual compliance requirements are met across building services and engineering systems.
• Manage and support in-house engineering teams, maintenance personnel and specialist subcontractors.
• Monitor performance against key performance indicators (KPIs), service level agreements (SLAs) and contractual obligations.
• Develop and implement maintenance strategies to improve asset performance and minimise operational downtime.
• Oversee maintenance planning and scheduling through CAFM systems.
• Manage operational budgets, forecasts and cost control initiatives.
• Promote and maintain a strong health, safety and compliance culture.
• Support lifecycle planning and asset replacement programmes.
• Manage minor works and maintenance projects from initiation through to completion.
• Conduct audits, inspections and performance reviews to ensure service standards are maintained.
• Build and maintain effective relationships with clients, contractors and internal stakeholders.
• Identify and implement opportunities for continuous improvement and operational efficiency.

Knowledge and experience required

• Proven experience within Facilities Management, Hard FM, Building Services or Maintenance Management environments.
• Strong working knowledge of Mechanical, Electrical and Plumbing (MEP) systems.
• Experience delivering reactive maintenance services and Planned Preventative Maintenance programmes.
• Demonstrable understanding of statutory compliance, engineering standards and industry best practices.
• Experience managing multi-skilled maintenance teams and specialist subcontractors.
• Proven ability to manage maintenance contracts, budgets and service delivery performance.
• Experience using CAFM systems and producing maintenance-related reports.
• Experience managing regional or multi-site property portfolios is desirable.
• Previous involvement in delivering maintenance-related projects and lifecycle programmes is advantageous.

Skills required

• Strong leadership and people management skills.
• Excellent organisational, planning and prioritisation abilities.
• Effective problem-solving and decision-making capabilities.
• Strong communication and stakeholder management skills.
• Commercial awareness with the ability to control costs and deliver value for money.
• Ability to build and maintain positive client relationships.
• Proactive, solutions-focused approach to service delivery.
• Strong commitment to health, safety and compliance standards.
• Passion for continuous improvement and operational excellence.

Qualifications

• IOSH Managing Safely, NEBOSH or equivalent Health & Safety qualification.
• Full UK Driving Licence.
• HNC/HND or Degree in Mechanical, Electrical, Building Services Engineering or a related discipline.
• Professional membership such as IWFM, CIBSE, IET or equivalent.
• A day's 'birthday leave' to be taken within your birthday month
• Opportunity to buy or sell up to 3 days holiday*
• Opportunity for hybrid working*
• Ability to participate in the Octopus EV salary sacrifice scheme*
• Ability to participate in the Cycle to Work Scheme*
• Employee Assistance Programme
• Healthshield cash plan with discounts on high street stores
• Free external financial advice - offering support for mortgages, pensions and insurances
• Enhanced family friendly pay*
• Free tea, coffee and fruit on all sites

*Subject to eligibility*

Opportunity to be involved with

• Group Colleague Board
• Quarterly Corporate Events/Charity Involvement

Sigma is committed to providing colleagues with opportunities to progress their career, supported by a range of training and development activities and interventions

If you think you've got what it takes to join our growing, winning team we'd love you to hear from you.

Company Overview

Established more than two decades ago, Sigma Group has delivered thousands of new and refurbished spaces for major brands, both domestic and international. Today, we support full, multi-site transformations with in-house capability, thanks to our expert-led teams servicing the UK and beyond.