Regional Depot Manager

TN United Kingdom; Huddersfield; On-site; GBP 40,000 - 50,000; Full time

Job summary

An established industry player is seeking a Regional Depot Manager to enhance their home delivery network. This pivotal role involves overseeing depot operations, driving efficiency, and ensuring customer satisfaction. You'll lead a dedicated team, implement improvements, and contribute to a culture of continuous growth. With a focus on performance and compliance, this position offers significant opportunities for career advancement within a dynamic and expanding organization. If you're passionate about logistics and ready to make a difference, this role is for you.

Benefits

Healthcare cash plan

Free parking

Birthday off after one year

Holiday purchase scheme

Staff discount scheme

Autonomy to make a difference

Qualifications

• Experience in coaching and motivating colleagues.
• Preferred background in distribution/logistics.
• Strong problem-solving and planning skills.

Responsibilities

• Improve delivery performance and investigate issues.
• Create a supportive work environment for staff.
• Ensure health and safety compliance in operations.

Skills

Attention to detail

Interpersonal skills

Fast-paced environment adaptability

Solutions-oriented mindset

Communication skills

Flexibility

Deadline efficiency

Job description

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Regional Depot Manager Huddersfield Logistics Full time Permanent

Driven Logistics – Part of the Buy It Direct Group
North and Midlands - Regional Depot Manager

Salary – Up to £50, DOE

We are seeking a Regional Depot Manager to play a key role in expanding our home delivery network in line with our strategic plan. This is an exciting opportunity within our home delivery department, 'Driven Logistics,' part of the Buy It Direct Group. As the North & Midlands Regional Depot Manager, you will report to the Logistics Director and oversee daily operations of depots in Castle Donington and Huddersfield. This hands-on role focuses on depot efficiency and ensuring on-time, in-full deliveries to enhance customer satisfaction. You will lead your team towards success, promoting continuous improvement to meet depot KPIs and goals. Flexibility is essential as this role involves managing a 24-hour operation with a focus on performance and compliance.

Direct reports include two depot supervisors and three driver trainers, in addition to delivery crews. This position offers a significant impact on customer service and staff engagement, with opportunities for career growth within our expansion plans.

The Role:

1. Improve on-time delivery performance and investigate causes of damage or loss, implementing improvements.
2. Utilise customer satisfaction tools to enhance the customer experience.
3. Create a supportive and engaging work environment for depot staff.
4. Identify and implement efficiency improvements and network enhancements.
5. Oversee vehicle maintenance and repairs to ensure a clean, safe fleet.
6. Lead recruitment, training, and retention initiatives.
7. Ensure health and safety compliance and adherence to operational procedures.
8. Collaborate with HR on personnel issues and maintain accurate documentation.
9. Provide holiday cover for the Southern Regional General Manager and support business change initiatives.

Skills:

• Strong attention to detail and accuracy in documentation.
• Excellent interpersonal skills for building positive relationships.
• Ability to thrive in a fast-paced transport environment.
• Solutions-oriented mindset focused on achieving KPIs.
• Outstanding communication and numerical skills.
• Positive attitude, flexibility, and team spirit.
• Efficiency in meeting deadlines.

Knowledge & Experience:

• Experience in coaching, supporting, and motivating colleagues.
• Preferred experience in distribution/logistics.
• Strong problem-solving and contingency planning skills.
• Experience managing an agile team.
• Customer-centric approach.
• Adaptability to various styles and behaviours.
• Ability to handle challenges, resolve conflicts, and find effective solutions.
• Flexible approach to meet business needs.

At Buy It Direct, we dare to be different. We've built this business from the ground up to become one of the UK's largest and fastest-growing online retailers. We pride ourselves on our products and services across six award-winning online brands, including Laptops Direct, Appliances Direct, Better Bathrooms, and Furniture. We listen, learn, and challenge the status quo, paying attention to details that matter, aiming to delight our customers by putting them at the heart of everything we do to understand what matters most to them.

Hours: 40

Benefits:

• Healthcare cash plan
• Free parking
• Birthday off after one year
• Holiday purchase scheme for better work-life balance
• Staff discount scheme
• Autonomy to make a difference!