Regional Contract Manager, Grounds Maintenance

Ground Control; Wokingham; On-site; GBP 55,000 - 75,000; Full time

Benefits offered by this job

Competitive salary

Performance bonus

Pension scheme

Private GP

Life insurance

Gym membership

Holiday buy scheme

Job summary

Ground Control is seeking an experienced Contract Manager to own a diverse region around Reading, overseeing a portfolio of grounds maintenance contracts. You’ll lead field teams, drive performance and build strong client relationships while ensuring safety and compliance.

You’ll manage 300+ sites, balance workloads and pursue service improvements, with the autonomy to shape regional success and contribute to ongoing growth in a fast-paced environment.

Qualifications

• Proven experience managing grounds maintenance, landscaping, facilities management or other multi-site service delivery contracts.
• A confident leader with experience managing operational teams and holding suppliers or subcontractors accountable for performance.
• Strong client relationship management skills, with the ability to influence stakeholders and handle challenging conversations professionally.
• Experience turning around underperforming contracts, improving service delivery and driving operational improvements.
• Excellent organisational and prioritisation skills, with the ability to manage multiple demands in a fast-paced environment.
• Commercial awareness, including experience managing budgets, quotations, contract performance and identifying growth opportunities.
• Someone who brings energy, initiative and fresh thinking, and is comfortable challenging existing ways of working when improvements can be made.
• A resilient and self-motivated individual who can balance operational demands while maintaining high standards of customer service.
• Strong communication skills and the confidence to build credibility with clients, field teams and senior stakeholders alike.
• A full UK driving licence, as you’ll be travelling extensively across your region.

Responsibilities

• Lead the delivery of grounds maintenance services across a large and varied portfolio, ensuring sites are maintained to high standards and contractual obligations are consistently achieved.
• Develop and strengthen client relationships, acting as the primary point of contact and proactively managing service delivery, feedback and continuous improvement initiatives.
• Manage and hold field teams accountable for performance, setting clear expectations, maintaining standards and ensuring resources are utilised effectively.
• Drive operational excellence across approximately 300+ sites, prioritising workloads, resolving issues quickly and ensuring service levels are achieved.
• Take ownership of contract performance, identifying underperforming areas and implementing improvement plans that deliver measurable results.
• Manage a busy and fast-moving workload, balancing site visits, customer requirements, reactive issues and day-to-day administration.
• Identify opportunities for additional works and contract growth, working closely with customers to provide value-added solutions.
• Work collaboratively with Regional Operations Directors, Contract Managers, HSQE teams and support functions to deliver safe, efficient and commercially successful contracts.
• Ensure compliance with health and safety standards, contractual requirements and industry regulations at all times.

Skills

Contract management

Leadership

Client relationship management

Contract turnaround

Organization

Commercial awareness

Driving licence

Job description

Ground Control is seeking an experienced Contract Manager to own a diverse region around Reading, overseeing a portfolio of grounds maintenance contracts. You’ll lead field teams, drive performance and build strong client relationships while ensuring safety and compliance.

You’ll manage 300+ sites, balance workloads and pursue service improvements, with the autonomy to shape regional success and contribute to ongoing growth in a fast-paced environment.