Regional Building Surveyor - Surveying and Compliance

LiveWest Homes Ltd; City Of London; Hybrid; GBP 40,000 - 50,000; Full time

Job summary

A leading social housing provider is seeking a Regional Building Surveyor to manage complex repair projects and collaborate with various departments. The role requires strong customer service skills and technical management experience. Applicants should have relevant qualifications and a valid UK driving license. This is a full-time, permanent position with hybrid working options and comprehensive benefits.

Benefits

Hybrid working

26 days annual leave

Up to 9% employer pension contributions

Health care cash plan

Discounted gym memberships and retail discounts

Ongoing personal and professional growth opportunities

Mental health support and enhanced sick pay

Paid volunteering days

Qualifications

• Exceptional customer service skills with effective communication.
• Experience working in customers' properties is ideal.
• Extensive domestic dwelling experience from a technical management perspective.

Responsibilities

• Provide detailed resolutions and project management for complex repairs.
• Ensure liaison with customers and external agencies about specified projects.
• Monitor works through site visits.

Skills

Customer service skills

Competence in technical management

Knowledge of health and safety legislation

Good level of literacy and numeracy

Education

HND/HNC level or equivalent in a relevant field

Job description

About The Role

Are you a Surveyor with proven experience and qualifications to match? Do you have experience working within the social housing sector or have a desire to? If so, we want to hear from you. We have an exciting opportunity for Regional Building Surveyors to join our talented team. This role is responsible for the strategic overview of the regional housing stock to facilitate the effective maintenance of LiveWest's growing housing portfolio. The successful candidate will require an integrated approach with all other Property Services departments and close regular liaison with the wider investment team and Day to Day repairs team.

Key Responsibilities

• Provide detailed resolutions and project management in respect of complex repairs and issues relating to our customers' properties.
• Provide an informed surveying role with knowledge of the housing stock, working in close liaison with other departments.
• Ensure liaison with customers, clients and external agencies involved within specified projects, providing technical advice and guidance to colleagues and customers as required. Undertake site visits to monitor works.

Why Join LiveWest

As a Regional Building Surveyor, you will play a crucial role in providing detailed resolutions and project management for complex repairs, ensuring value for money and customer satisfaction. You will collaborate closely with various departments and external agencies, contributing to continuous improvement and high-performance delivery. LiveWest offers a supportive environment that encourages innovation, professional growth, and a commitment to safety and customer focus.

This role is full time, permanent, 37 hours per week. We are also able to offer compressed hours of 37 per week worked over 4 days. Roles are based in the Plymouth/Torquay and Exeter area. For further information about this role, please view our candidate information pack. Appointment to this role is subject to a satisfactory basic DBS check.

About The Candidate

To be successful in your application for the role of Regional Building Surveyor, you will have the essential skills and experience for a level 1 role (please see candidate information pack) and the following role-specific skills and experience:

• Have exceptional customer service skills with the ability to engage customers and communicate effectively and confidently.
• Ideally have experience working in customers properties.
• Be highly competent and motivated with a positive, can-do attitude.
• Extensive domestic dwelling experience from a technical management perspective, demonstrating understanding of the built environment.
• Educated to HND/HNC level or equivalent in a relevant field.
• Demonstrates knowledge of health and safety legislation pertaining to management of housing and the construction industry including CDM.
• Good level of literacy and numeracy.
• Hold a full, valid UK driving licence.

Please note: This role is not eligible for visa sponsorship. Applicants must have the right to work in the UK for the full duration of the role without requiring sponsorship.

About The Company

Note: The following sections include information on rewards, benefits, and company values. See below for details about inclusion and our mission.

Our Reward and Benefits

• Working Style: Hybrid working with 2 - 3 days in the office to support work/life balance.
• Generous Annual Leave: Start with 26 days, plus bank holidays, increasing to 30 days with length of service, with option to purchase up to 5 extra days (pro rated for part time roles).
• Pension Contributions: Up to 9% employer contributions with our Defined Contribution scheme.
• Health Benefits and Perks: Health care cash plan (worth up to £1,100 annually), virtual GP services, discounted gym memberships, and retail discounts including access to a Blue Light Card.
• Learning and Development: Ongoing personal and professional growth opportunities.
• Family Support: Policies designed to help balance work and family life, including a new child payment.
• Wellbeing Matters: Mental health support, enhanced sick pay, wellness campaigns, and free flu jabs.
• Smarter Travel: Cycle to Work and Car Benefit schemes.
• Giving Back: Up to four paid volunteering days a year.

About Us

At LiveWest, we are united by a shared mission: to create a home for everyone. Our values guide everything we do, and collaboration is at the heart of LiveWest. We are one of the largest employers in the South West, with around 1,800 colleagues serving 80,000 customers. We are committed to supporting our colleagues and helping them thrive.

Inclusion at LiveWest

We are committed to fostering an inclusive and diverse workplace where everyone feels valued and respected. We are a signatory of Inclusive Employers, a Disability Confident Employer, and the Armed Forces Covenant. We welcome individuals of all backgrounds and experiences and are committed to equal opportunity and eliminating discrimination. Read more about Inclusion at LiveWest on our website.