Regional Administrator Regional Administrator

HC-One Ltd.; City of Westminster; On-site; GBP 40,000 - 55,000; Full time

Job summary

HC-One Ltd. is seeking an experienced Regional Administrator to support a portfolio of care homes. You will train Home Administrators, maintain financial and administrative controls, and ensure compliance across sites while travelling within your defined region.

This field-based role requires strong leadership, audit experience and the ability to develop processes, strengthen governance and build capability across homes, delivering high-quality, sustainable care.

Qualifications

• Significant senior administrative experience in care homes or health and social care.
• Strong billing, payroll, petty cash and financial controls knowledge.
• Experience coaching colleagues to raise administrative standards.

Responsibilities

• Train and develop Home Administrators across a portfolio of homes.
• Provide operational cover during periods of absence.
• Carry out financial compliance audits and identify process improvements.
• Collaborate with Home Managers, Area Directors and central teams to strengthen governance.

Skills

Senior administrative role

Care home administration

Financial processes

Resident billing

Payroll administration

Petty cash management

Financial controls

Coaching / mentoring

Audits

Organisational / time management

IT skills (MS Office)

Driving licence & travel

Education

AAT

NVQ Business Administration

Tools

Care home finance systems

Payroll software

Microsoft Office

Job description

Help shape operational excellence across a portfolio of care homes, If you're an experienced care home administrator who enjoys developing others, strengthening processes and ensuring high standards, this is an opportunity to make a wider impact. As Regional Administrator, you'll work across a portfolio of homes, supporting Home Administrators, maintaining operational continuity and helping to ensure financial and administrative processes are consistent, compliant and effective. This is a field-based role requiring regular travel across a defined region to deliver training, provide operational cover and carry out financial compliance audits. You'll be joining a forward-looking organisation with a long-term commitment to the success of every home. Supported by substantial, planned investment, you'll have the resources, stability and support needed to strengthen administrative standards, build capability across our homes and help deliver high-quality, sustainable care while nurturing thriving communities. About the role Reporting to the Regional Director, you'll provide specialist administrative support across a defined portfolio of homes. You'll train and develop Home Administrators, provide operational cover during periods of absence, carry out financial compliance audits and identify opportunities to improve administrative processes and controls. Working closely with Home Managers, Area Directors and central support teams, you'll help build administrative capability, strengthen financial governance and support continuous improvement across the region.

You're an experienced care home administrator with a strong understanding of home-level financial and administrative processes. Comfortable working independently across multiple sites, you're equally confident coaching colleagues, carrying out audits and supporting homes through periods of change. Organised, methodical and collaborative, you're passionate about maintaining high standards while helping others develop the skills and confidence to succeed.

Required skills

• Significant experience in a senior administrative role within a care home or health and social care environment, with a thorough understanding of care home administration and financial processes.
• Experience of resident billing, purchase ledger, payroll administration, petty cash management, cash handling and financial controls.
• Experience coaching, mentoring or training colleagues to build capability and promote consistent administrative standards.
• Strong attention to detail, with the ability to carry out financial compliance audits, identify risks and produce clear, practical recommendations.
• Excellent organisational and time management skills, with the ability to manage multiple priorities across a portfolio of homes.
• Good IT skills, including Microsoft Office and care home administration or finance systems.
• A full UK driving licence and willingness to travel regularly across the region.

Desirable skills

• A relevant qualification in business administration, finance or accounting, such as AAT, NVQ Business Administration or equivalent.
• Experience supporting process improvement, implementing new systems or strengthening financial governance.
• Knowledge of GDPR, internal audit principles and financial compliance within a regulated care environment.
• Experience working across multiple care homes or supporting regional operational teams.

Additional information

An Enhanced DBS check is required, along with a DVLA licence check in line with organisational insurance requirements.