Regional Administration Manager (Care Home Experience)

EQ Care Group; Greater London; Sur place; GBP 36 000 - 44 000; Plein temps

Avantages offerts par ce poste

Half-day birthday leave

Blue Light Discount Card

25 days annual leave plus bank hols

Salary advance scheme

Contributory pension

Learning & Development

Team member rewards

Free tax review service

Refer a friend scheme

Résumé du poste

EQ Care Group is seeking a Regional Administration Manager with care home experience to oversee administrative systems and reporting across multiple homes. The role is based around Oxford and the Midlands, with 40 hours per week and a £40,000 per annum salary.

You will work with Home Administrators and Managers to ensure compliant, efficient processes, produce regular reports, coordinate meetings, and support HR, finance, and training activities across the portfolio.

Qualifications

• Experience in administration or office management across multiple locations in a care home setting.
• Full driving licence and access to own vehicle.
• Proven ability to produce reports and interpret data.
• Excellent communication and interpersonal skills; able to build relationships at all levels.
• Advanced MS Office skills including Word, Excel, PowerPoint and Outlook.

Responsabilités

• Oversee administrative systems, databases and records, ensuring information is accurate, complete and up to date.
• Produce weekly and monthly reports for the Senior Leadership Team and Board.
• Identify outstanding actions and work with Home Administrators to ensure these are completed.
• Complete administrative audits across our homes and coordinate action plans.
• Support recruitment activity across the homes, ensuring recruitment processes are followed and candidates move efficiently from onboarding through to starting.
• Support training and induction requirements across the organisation.
• Provide administrative support to Finance, including invoices, payroll and debt-related tasks.

Connaissances

Admin experience

Report generation

MS Office

Communication skills

Relationship building

Driver

Care home exp

Multi-site admin

Formation

A-Level or admin qualification

Outils

Microsoft Excel

Description du poste

Regional Administration Manager (Care Home Experience)

Regional Administration Manager (Care Home Experience)

£40,000 per annum

40 hours per week

Location: Around Oxford and up to The Midlands

Role Overview

As the Regional Administration Manager, you will provide practical administrative oversight and support across our care home portfolio. Visiting our care homes and working closely with Home Administrators and Home Managers to ensure our administrative processes are consistent, effective and compliant. This may include providing cover where required, and this role will cover a vast range of duties and involvement with many areas of the business functions.

You'll be comfortable walking into a home, understanding what support is needed and getting stuck in. You will also work alongside our Support and Senior Leadership Teams, providing reports, coordinating meetings, tracking actions and supporting a wide range of operational activities.

Most importantly, you'll share our Ohana ethos — supporting each other, working together and always striving to do the very best for the team and people who live in our homes.

Responsibilities and Duties

• Oversee administrative systems, databases and records, ensuring information is accurate, complete and up to date.
• Produce weekly and monthly reports for the Senior Leadership Team and Board.
• Identify outstanding actions and work with Home Administrators to ensure these are completed.
• Complete administrative audits across our homes and coordinate action plans.
• Support recruitment activity across the homes, ensuring recruitment processes are followed and candidates move efficiently from onboarding through to starting.
• Support training and induction requirements across the organisation.
• Provide administrative support to Finance, including invoices, payroll and debt-related tasks.

Skills, Qualifications and Abilities

• Proven experience in an administration or office management role across multiple locations within a care home setting.
• Must be a driver with access to your own vehicle.
• Experience of producing and interpreting reports, statistics /data, taking accurate meeting minutes and tracking actions.
• Excellent communication and interpersonal skills.
• The confidence to build positive relationships with people at all levels.
• Advanced Microsoft Office skills, including Word, Excel, PowerPoint and Outlook.
• Experience within Health & Social Care.
• You should be educated to A-Level standard or have a relevant administration/business administration qualification, or equivalent experience.

Benefits of working at EQ Care

• ½ day off for your birthday – start your celebrations early!
• Blue Light Discount Card – access exclusive savings and offers.
• 25 days of annual leave plus bank holidays – enjoy a healthy work-life balance.
• Salary advance scheme (Level) – access earned pay when you need it.
• Contributory pension – helping you plan for your future.
• Dedicated Learning & Development – continuous training and career growth opportunities.
• Team member rewards – recognising and celebrating your hard work.
• Free tax review service – making sure you keep more of what you earn.
• Refer a friend scheme – earn up to £500 for successful referrals! (Terms apply)

If you're organised, positive, solutions-focused and someone who enjoys making a difference behind the scenes, we'd love to hear from you.

Please note: If you are not a UK resident, you will need to be able to provide a valid right to work. We cannot provide sponsorship.

** This job description may differ as new information technology, policies and contractual agreements change, and we reserve the right to vary duties without notice