Regional Account Manager (Field & Office Based)
Salary: £45,000 DOE + annual bonus (£4,000-£6,000)
Hours: Monday to Friday, 7:00am-5:00pm (45-hour week)
Contract: Permanent
Location: Andover- South East territory (regular travel and customer site visits)
Benefits
- 30 days holiday (including bank holidays)
- Company van, laptop and mobile
- Annual bonus £4,000-£6,000
- Staff discount
- On-site parking
- Permanent position
The role
On behalf of our client we are hiring a Regional Account Manager to take ownership of sales performance across a defined region-maximising revenue from every account opportunity. You'll manage a portfolio of various customers, blending office-based sales activity with regular face-to-face visits.
Working closely with Business Development, Retention Teams, Trade Store Managers and Regional Sales Representatives, you'll drive customer engagement, increase account spend and keep strong focus on live opportunities-especially within top-spending accounts and high-potential prospects.
What you'll be doing:
Account Management
- Build strong relationships with priority accounts through proactive phone contact and face-to-face meetings.
- Understand customer needs and respond quickly to enquiries.
- Create multiple points of influence within each account to protect and grow spend.
Sales Development & Growth
- Generate new enquiries and coordinate quoting activity with internal teams.
- Spot growth opportunities through gap analysis and follow through with clear actions.
- Support Stores with sales initiatives to achieve monthly targets.
- Partner with Regional Sales Reps to increase new and active customer footfall.
- Engage and onboard new prospects, delivering a positive and structured customer journey.
Customer Engagement
- Complete planned site visits to maintain visibility, strengthen relationships and encourage Trade Store footfall.
Coordination, Admin & Reporting
- Maintain consistent follow-up on key growth accounts and live opportunities.
- Support selected Bronze accounts to retain and develop spend.
- Log activity accurately in NetSuite and meet proactive sales activity KPIs.
- Create Account Management Plans for key accounts, including monthly forecasting and Kill the Red (KTR) analysis.
- Resolve issues quickly to maintain customer confidence and report performance as required.
What we're looking for
- Proven success in account management and sales performance/targets.
- Strong relationship-building skills (phone and face-to-face).
- Organised and able to manage multiple accounts and priorities.
- Confident identifying and converting growth opportunities.
- Tenacious follow-up and strong pipeline discipline.
- CRM proficiency (NetSuite is desirable).
- Construction industry knowledge and confident problem-solving skills.
- Self-motivated, target-driven and collaborative.
Working expectations
This role requires flexibility to meet customer needs and travel requirements-being in the market when customers are.