Refurbishment Technician – Quality & Testing

dyson; United Kingdom; On-site; GBP 18,000 - 24,000; Full time

Benefits offered by this job

Performance-related bonus scheme

Pension scheme

Life assurance

Discounts on Dyson machines

27 days holiday

Free on-site lunches

EV salary sacrifice scheme

Private medical insurance

Employee assistance programme

Job summary

Dyson is seeking a Refurb Operative to process returned products through refurbishment, inspecting, repairing, testing and packing to required safety, quality, and cosmetic standards.

You will work 07:15 – 17:30, 4 days on, 4 days off, including weekends and bank holidays, across multiple refurbishment workstations, with accurate records and 5S practices. Previous refurbishment experience and attention to detail are essential.

Qualifications

• Previous experience in a manufacturing, warehouse, assembly, repair or refurbishment environment.
• Good attention to detail and commitment to quality.
• Ability to follow documented processes and work instructions.
• Basic IT skills and experience recording information accurately.
• Strong teamwork and communication skills.
• Experience undertaking product testing or quality inspections.
• Knowledge of electrical or mechanical products.
• Experience using SAP or other warehouse/manufacturing systems.
• Understanding of continuous improvement or lean manufacturing principles.

Responsibilities

• Carry out visual, cosmetic, and functional inspections of returned products.
• Perform electrical safety checks and function testing where required.
• Identify defects and replace damaged, worn, or missing components.
• Refurbish products in accordance with approved work instructions and quality standards.
• Escalate any products unsuitable for refurbishment through the approved scrap process.
• Complete product testing using approved equipment and procedures.
• Accurately record test results and refurbishment outcomes.
• Ensure refurbished products meet performance, safety, and cosmetic standards.
• Support quality audits and investigations into defects or non-conformance.
• Follow refurbishment processes and standard operating procedures.
• Achieve daily productivity and quality targets.
• Support activities across multiple refurbishment workstations as required.
• Maintain accurate records and complete relevant system transactions.
• Assist with packing, labelling, palletising, and preparing products for dispatch.
• Adhere to health and safety policies and safe working practices.
• Use tools, equipment, and testing devices correctly and safely.
• Maintain a clean and organised work area using 5S principles.
• Report hazards, near misses, and safety concerns promptly.
• Contribute ideas to improve quality, efficiency, and workplace organisation.
• Support training activities and development of standardised working methods.
• Demonstrate flexibility by supporting different operational areas based on business needs.

Tools

SAP

Job description

Dyson is seeking a Refurb Operative to process returned products through refurbishment, inspecting, repairing, testing and packing to required safety, quality, and cosmetic standards.

You will work 07:15 – 17:30, 4 days on, 4 days off, including weekends and bank holidays, across multiple refurbishment workstations, with accurate records and 5S practices. Previous refurbishment experience and attention to detail are essential.