Refurb Technician - Bike Club

Bike Club Limited; Rainham; On-site; GBP 24,000 - 32,000; Full time

Benefits offered by this job

26 days + bank holidays

Pension salary sacrifice

Enhanced Maternity/Paternity Leave

Employee discount on bikes

Cycle to Work scheme

Job summary

Bike Club Limited is seeking a skilled Bike Refurb Technician to join our UK workshop. You will oversee the bike lifecycle from intake through to QC, performing high-quality servicing, repairs, and pre-delivery inspections (PDIs) on a busy daily workflow.

You'll use Cytech Level 2 certification, service a mix of hybrid, mountain, gravel and BMX bikes, and contribute to a safe, efficient workshop culture while ensuring bikes meet safety, cleanliness and performance standards.

Qualifications

• Cytech Level 2 certification or equivalent experience.
• Proven experience servicing hybrid, mountain, gravel and BMX bikes.
• Strong problem-solving and attention to detail.
• Ability to work efficiently in a fast-paced workshop environment.

Responsibilities

• Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.
• Perform advanced servicing, diagnostics, and repairs including brakes, drivetrain, wheels, steering, suspension and gear systems.
• Bikes go through QC before packing; ensure safety, cleanliness and performance to M-check standards.
• Report quality control issues to the QC member.

Skills

Cytech Level 2

Bike servicing

Problem solving

Team communication

Fast-paced work

Job description

At Bike Club, we offer subscriptions for children’s bikes that grow with your kids. Families pay a monthly fee, and when their children outgrow their bikes, we exchange them for a larger size. We refurbish the used bikes and make them available to other families. It’s sustainable and hassle-free.

With over 80,000 bikes, we are the second-largest bike rental network globally, and the largest in the children’s bike sector. With over $50 million in funding, we are rapidly expanding across Europe. While our headquarters is in the United Kingdom, we are also active in Germany.

Tasks

As a Bike Refurb Technician, you will play a key role in the workshop, ensuring high-quality servicing, repairs, and pre-delivery inspections (PDIs). You will oversee the bike workflow from start to finish.

Key Responsibilities

Technical Work & Performance Targets

• Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.


• Perform advanced servicing, diagnostics, and repairs, including but not limited to:


• Brake system maintenance (including hydraulic disc brakes).


• Drivetrain servicing (including bottom bracket replacement).


• Wheel maintenance (including truing).


• Steering maintenance (including headset replacements).


• Suspension and rigid fork replacement.


• Gear system maintenance (including front derailleur replacements).


• Bikes will go through QC (Quality control) before packing, ensure your bikes meet safety, cleanliness and performance standards with the use of M-check .


• Report quality control issues the QC member.

Leadership & Workshop Operations

• Promote teamwork and a healthy, inclusive workshop culture.


• Ensure full compliance with Health & Safety (H&S) requirements.


• Keep the workshop clean and tidy, maintaining a well-organised workspace.


• Proactively share new ideas to create efficiency and improvements.


• Monitor parts usage day to day and report low stock to the Parts Inventory Supervisor.

Requirements

Skills & Experience

• Cytech Level 2 certification (or equivalent experience).


• Proven experience servicing hybrid, mountain, gravel, and BMX bikes, including rigid and suspension forks.


• Strong problem-solving skills and attention to detail.


• Ability to work efficiently in a fast-paced workshop environment.


• Good communication skills and a team-oriented mindset.

Benefits

• We offer 26 days per year + bank holidays


• Pension salary sacrifice


• Enhanced Maternity and Paternity Leave


• Employee Discount on our bikes


• Cycle to Work scheme

Please note: As part of the interview process, candidates will be asked to assemble a bike on the day.