Senior Mechanic

Bike Club

Gillingham

On-site

GBP 25,000 - 35,000

Full time

14 days+

Application generator

Turn this role into an interview — a resume and cover letter built around what this employer wants.

Get past ATS filters

Benefits offered by this job

26 days annual leave + bank holidays

Pension salary sacrifice

Enhanced Maternity and Paternity Leave

Employee Discount

Monthly pizza party

Cycle to Work scheme

Job summary

A leading bike service provider is looking for a Senior Mechanic to ensure high-quality servicing and repairs in a fast-paced workshop. You will oversee bike workflow, coach junior staff, and uphold safety standards. Required is a Cytech Level 2 certification and proven experience with various bike types. Join us for a dynamic role with benefits including 26 annual leave days, pension plans, and more.

Qualifications

Proven experience servicing hybrid, mountain, gravel, and BMX bikes.
Ability to work efficiently in a fast-paced workshop.
Strong communication skills required.

Responsibilities

Oversee bike workflow from start to finish in the workshop.
Complete 15 rebike services & repairs or 20 new bike PDIs daily.
Coach Intermediate & Junior mechanics and promote teamwork.

Skills

Problem-solving skills

Attention to detail

Team-oriented mindset

Education

Cytech Level 2 certification (or equivalent)

Job description

Join to apply for the Senior Mechanic role at Bike Club

Base pay range

This range is provided by Bike Club. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Overview

Bike Club is a pioneering force in children’s bike subscription services. We are the second-largest bike rental network globally and the largest in the children’s bike sector. Our headquarters are in the United Kingdom, and we are also active in Germany. We offer subscriptions for children’s bikes that grow with your kids, refurbish used bikes, and make them available to other families.

Responsibilities

As a Senior Mechanic, you will play a key role in the workshop, ensuring high-quality servicing, repairs, and pre-delivery inspections (PDIs). You will oversee the bike workflow from start to finish.
Support the development of Junior and Intermediate Mechanics, help maintain workshop efficiency and uphold safety & quality standards.
Technical Work & Performance Targets
- Complete 15 rebike services & repairs per day or 20 new bike PDIs per day.
- Perform advanced servicing, diagnostics, and repairs (brake systems, drivetrains, wheels, steering, suspension/rigid forks, gear systems).
- Quality control (QC) bikes before packing to ensure safety, cleanliness and performance standards.
- Report quality control issues to the Operations Team and provide feedback to individual mechanics.
- Triage bikes on return, diagnose issues and recommend appropriate repairs.
- Assist in resolving technical problems in the workshop.
Leadership & Workshop Operations
- Coach Intermediate & Junior mechanics, providing guidance and training.
- Promote teamwork and a healthy, inclusive workshop culture.
- Ensure full compliance with Health & Safety (H&S) requirements.
- Keep the workshop clean and tidy, maintaining a well-organised workspace.
- Proactively share new ideas to create efficiency and improvements.
- Monitor parts usage and inventory, and report low stock to the line manager.

Requirements

Cytech Level 2 certification (or equivalent experience).
Proven experience servicing hybrid, mountain, gravel, and BMX bikes (including rigid and suspension forks).
Strong problem-solving skills and attention to detail.
Ability to work efficiently in a fast-paced workshop environment.
Good communication skills and a team-oriented mindset.
Target: production of a minimum of 75 rebikes or 100 new bikes per week; aim for a 98% fault-free rate for bikes sent to members.

Benefits