Cycle Technician

Halfords; Carlisle; On-site; GBP 15,498 - 18,060; Full time

Benefits offered by this job

Store discount

Life insurance

Uniform

Cycle to Work

Job summary

Halfords is seeking a cycle service and repair specialist to join our team. You’ll perform service and repair work across a range of cycles, while delivering excellent customer service and sharing expertise with colleagues.

You’ll contribute to achieving sales targets and may work weekends as part of a rota. Ideal candidates have hands-on repair experience and a passion for bikes, with a customer‑focused approach and the ability to work efficiently in a busy retail environment.

Qualifications

• Experience of service, building and repair across a range of cycles.
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with others
• Experience of working with - and achieving - sales targets
• Availability to work on a rota basis, including weekends

Responsibilities

• Carry out most service and repair work yourself.
• Help develop other members of the team.

Skills

Cycle service experience

Customer service

Share expertise

Sales targets

Job description

Overview

Got a passion for all things bike?

You’ll have some technical skills, but more about that later. Your unbridled enthusiasm for bikes combined with your knack with customers is what will lead you to success in this role - you’ll be delivering market leading standards of cycle service and repair, after all. Working on kids, adult, premium, performance and electric cycles, you’ll help us wow every customer.

We only work to the highest quality standards, just like you. A practical problem solver who works quickly and efficiently, you’ll help customers find and maintain their dream bike.

Responsibilities

Carrying out most of the service and repair work yourself, you\'ll also help develop other members of the team.

Ideally, you already have experience in a retail or cycle services environment, but if you have practical skills and experience of delivering fantastic customer service, we can help you with the rest.

Requirements

• Experience of service, building and repair across a range of cycles
• Experience of delivering great customer service, ideally in a retail or cycle services environment
• Experience of sharing expertise with others
• Experience of working with - and achieving - sales targets
• Availability to work on a rota basis, including weekends

Compensation

• Age 21+ £13.11 per hour
• Under 21 £11.25 per hour

Rewards and Benefits

• Store discount, with 25% off most products across Halfords and Tredz
• Employee discount, with up to 50% off your garage bills at Halfords Autocentre
• Discount on Halfords Breakdown Cover, with bike cover as standard for all annual policies
• Discounts on groceries, holidays, insurance, dining and more
• Employee wellness programme offering free, independent, confidential support and counselling 24 hours a day, seven days a week
• Fantastic Trade Price Bike Scheme - buy one bike per year from a range of bikes which have been significantly reduced
• Life insurance
• Uniform
• Option to join our Sharesave scheme: save to purchase shares at a 20% discount
• Cycle to Work scheme
• Wagestream – access up to 30% of your pay as you earn it, with savings options
• Health Cash Plan - claim cash back towards healthcare costs

About Us

We’re in an exciting chapter – rapidly growing our business with a focus on motoring services and electric mobility. We’re the UK’s leading retailer of motoring and cycling products and services, and the UK’s largest vehicle service, maintenance and repair business. Join us and be part of our success story in getting the nation safely back on the move.

Equality and Application

Not sure you meet all the criteria? We'd encourage you to take the wheel and apply anyway! At Halfords we are committed to creating an inclusive workplace for our colleagues. We\'re an equal opportunities employer and proud to welcome applications from all backgrounds and embrace diversity within our one Halfords Family.