Refuge Caseworker — Flexible, Part-Time Support for Women

Solace Women's Aid; City Of London; On-site; GBP 13,000 - 15,000; Part time

Benefits offered by this job

Flexible working

Learning and development

Generous holiday entitlement

Employer pension contribution

Family-friendly leave and enhanced pay

Job summary

Solace Women's Aid is seeking a Refuge Caseworker to provide compassionate support for women and children escaping domestic abuse at our Haringey refuges. The role involves practical and emotional support, safeguarding, and coordinating services to help residents progress toward independent living.

This on-site post requires flexibility and the ability to work independently or with colleagues and partner agencies, including lone working.

Qualifications

• Compassionate and practical approach to supporting women and children.
• Strong communication and relationship-building skills with residents and external agencies.
• Ability to follow safeguarding, confidentiality and health and safety procedures.

Responsibilities

• Provide practical and emotional support to residents escaping domestic abuse.
• Assist with housing, benefits, referrals and move-on arrangements.
• Maintain accurate case records on OASIS and respond to safeguarding concerns.
• Collaborate with external professionals to ensure residents receive appropriate support.
• Support the day-to-day running of the refuge, including health and safety checks and preparing rooms for new residents.

Skills

Compassionate

Communication

Resilient

Job description

Solace Women's Aid is seeking a Refuge Caseworker to provide compassionate support for women and children escaping domestic abuse at our Haringey refuges. The role involves practical and emotional support, safeguarding, and coordinating services to help residents progress toward independent living.

This on-site post requires flexibility and the ability to work independently or with colleagues and partner agencies, including lone working.