Refrigeration Cleaning Team Leader (Case Maintenance)

City Facilities Management; Northampton; On-site; GBP 28,000 - 34,000; Full time

Job summary

City Facilities Management is seeking a Case Maintenance Team Leader for the night shift in the Home Counties area. The role oversees a small team, drives a planned refrigeration case maintenance programme, and ensures work is performed to high standards within SLA guidelines.

You will coordinate schedules, manage safety compliance, train technicians, and liaise with store management and clients to obtain sign-off on completed tasks.

Qualifications

• Supervision of small teams.
• Good written and verbal communication.
• Customer focused delivery of service.
• Self-motivated with a hands-on approach.
• Flexible attitude to work and schedules.
• Ability to lead a team and maintain service standards.
• Willingness to stay away from home when required.
• Full driving licence required to support Team Leader.

Responsibilities

• Coordinate refrigeration case maintenance across defined regions.
• Ensure maintenance schedules meet timescales and SLA requirements.
• Maintain safety standards under Health and Safety policy.
• Produce remedial reports for each PPM and notify Ops Lead.
• Deliver training to case maintenance technicians.
• Communicate with Store Management and client to sign off completed works.
• Ensure energy efficiency of systems and service delivery.
• Support other engineering disciplines when needed.

Skills

Supervision of small teams

Communication

Customer focus

Self-motivated

Flexible attitude

Team leadership

Drive license

Education

Degree

Job description

Case Maintenance Team Leader - Nightshift

Location: Home Counties (Northampton)

Contract Type: Permanent / Nightshift

Salary: £30,580.88 per annum

Working Pattern

• Monday & Thursday 12 hour shifts
• Tuesday & Wednesday 11.30 hours shifts
• Total 4 days/45 hours

Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across defined regions in line with agreed SLA. All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
• To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
• To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically:
  • De merchandising Remerchandising of the refrigeration units
  • Utilisation of chemicals.
• To create remedial reports for each PPM and notify the Ops Lead of tasks for action
• To deliver training to the case maintenance technician.
• To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works
• To work with company and the client to ensure that laid-down standards of quality are always maintained.
• To comply with any other reasonable request or instruction from the company.
• To work in a manner to support the achievement of company KPIs
• To ensure all systems are working to optimum energy efficiency.
• When require support other engineering disciplines to provide flexibility to service delivery
• To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
• To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.

Knowledge, Skills and Abilities

Essential

• Supervision of small teams
• Demonstrated Behaviours
• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence - on occasions required to drive to support Team Leader