Refrigeration Cleaning Team Leader (Case Maintenance)

City Facilities Management Holdings Ltd; Northampton; On-site; GBP 28,000 - 34,000; Full time

Job summary

City Facilities Management Holdings Ltd is seeking a Case Maintenance Team Leader - Nightshift to oversee the planned refrigeration case maintenance programme across defined regions. You will manage a small team, ensure work is completed to SLA, and uphold health and safety standards.

This permanent nightshift role involves engaging with store management, delivering training, and driving energy efficiency while coordinating with the Ops Lead to prioritise tasks.

Qualifications

• Supervision of small teams
• Good communication skills, written and verbal
• Customer focused and professional
• Self-motivated with flexible approach
• Focus on safety and regulatory compliance
• Willingness to travel and stay away from home when required

Responsibilities

• Coordinate activities of the case maintenance team to meet SLAs
• Ensure refrigeration case maintenance schedules are completed on time
• Adhere to Health and Safety policies and regulations
• Deliver training to technicians and provide guidance
• Maintain equipment, tools and vehicles in good condition
• Liaise with Store Management and client to sign off completed work
• Promote energy efficiency and support KPI achievement
• Support other engineering disciplines as needed

Skills

Team supervision

Written and verbal communication

Customer focus

Self-motivation

Flexible approach

Health and Safety awareness

Job description

Job Title: Case Maintenance Team Leader - Nightshift

Location: Home Counties (Northampton)

Contract Type: Permanent / Nightshift

Salary: £30,580.88 per annum

Working Pattern

Monday & Thursday 12 hour shifts

Tuesday & Wednesday 11.30 hours shifts

Total 4 days/45 hours

Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across defined regions in line with agreed SLA.

All work will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company's Health and Safety Policy at all times.
• To represent the company in a professional and competent manner at all time and develop a good working relationships with City colleagues and the client.
• To coordinate the activities of the case maintenance team and ensure refrigeration case maintenance schedules are completed within agreed timescales.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically:
• De merchandising Remerchandising of the refrigeration units
• Utilisation of chemicals.
• To create remedial reports for each PPM and notify the Ops Lead of tasks for action
• To deliver training to the case maintenance technician.
• To communicate regularly with Store Management team within the store providing updates on activity and ensure sign off of completed works
• To work with company and the client to ensure that laid-down standards of quality are always maintained.
• To comply with any other reasonable request or instruction from the company.
• To work in a manner to support the achievement of company KPIs
• To ensure all systems are working to optimum energy efficiency.
• When require support other engineering disciplines to provide flexibility to service delivery
• To ensure the maintenance of equipment, tools & vehicle to ensure it is fit for purpose.
• To attend training courses as and where necessary and to ensure personal job skills keep up with technical and business developments.

Essential

Knowledge, Skills and Abilities:

• Supervision of small teams
• Demonstrated Behaviours
• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence - on occasions required to drive to support Team Leader