Refrigeration Cleaning Technician (Case Maintenance)

City Facilities Management Holdings Ltd; Tees Valley; On-site; GBP 27,000 - 33,000; Full time

Job summary

City Facilities Management is seeking a Case Maintenance Technician for the nightshift to perform planned refrigeration case maintenance across Middlesbrough, Darlington and Hartlepool sites. This permanent role offers a £30,115.80 annual salary with a nightshift pattern and travel between locations as needed.

You will ensure compliance with H&S policies, uphold high standards of quality, and support site teams in achieving SLA targets while focusing on energy efficiency and cost effectiveness.

Qualifications

• Excellent communication skills (written and verbal).
• Helpful/professional manner with customers.
• Self-motivated and flexible attitude.
• Hands-on, can-do approach; work with minimum supervision.
• Able to stay away from home when required.
• Full driving licence for travel between sites.

Responsibilities

• Carry out planned refrigeration case maintenance across site locations.
• Ensure work meets SLA and safety policies.
• Maintain high standards of quality, energy efficiency and cost-effectiveness.
• Support team, drive KPI achievement and operational delivery.
• Remain professional when representing the company to clients.

Skills

Communication

Customer focus

Self-motivated

Hands-on

Flexible

Team player

Driving licence

Overnight travel

Retail experience

Cleaning industry experience

PC/iPad literate

Education

GCSE standard education

Job description

Job Title: Case Maintenance Technician - Nightshift

Location: Middlesbrough / Darlington / Hartlepool

Contract: Permanent / Nightshift

Salary: £30,115.80 per annum

Working Pattern: Monday and Thursday 12 hours / Tuesday and Wednesday 11.5 hours

Job Purpose

The purpose of this role is to carry out planned refrigeration case maintenance programme across several site locations in line with agreed SLA.

All works will be completed to the highest standards in an efficient and cost-effective manner, whilst complying with the laid-down Company Health and Safety policy.

Key Accountabilities

• To comply with the Health and Safety at Work Act and the company’s Health and Safety Policy at all times.
• To work with company and client colleagues to ensure that laid-down standards of quality are maintained at all times.
• To represent the company in a professional and competent manner at all times and develop a good working relationships within City and client colleagues.
• To provide support to case maintenance teams in working towards achieving set targets in line with SLA
• To carry out all case maintenance tasks assigned within the allotted time period to the satisfaction of the company and client.
• To be aware of regulations and codes of practise applicable to the tasks. Specifically
• De merchandising Remerchandising of the refrigeration units
• Utilisation of chemicals
• To attend training courses as and where necessary and to ensure personal job skills keep pace with technical and business developments.
• To comply with any other reasonable request or instruction from the company. When require support other engineering disciplines to provide flexibility to service delivery
• To work in a manner to support the achievement of company KPIs
• To work in a manner to support lowest cost to operate ethos
• To ensure all systems are working to optimum energy efficiency.

Essential

Knowledge, Skills and Abilities

• Good communication skills (written and verbal)
• Helpful/professional manner
• Customer focused
• Self-motivated
• A hands-on, can-do and flexible approach to your work is an essential requirement
• You will be positive in approach, able to work in a dynamic business environment, but above all be committed to the delivery of outstanding customer service.
• Ability to work with minimum supervision
• Degree of flexibility required. May be required to stay away from home.
• Current full driving licence - on occasions required to drive to support Team Leader

Desirable

• GCSE standard education Experience of refrigeration equipment
• Retail experience
• Cleaning industry experience
• PC/iPad Literate- Apple and Android