Reefer Sea Logistics & UK Customs Specialist (Contract)

Kühne + Nagel (AG & Co.) KG; Ashford; On-site; GBP 42,000 - 62,000; Full time

Job summary

Kühne + Nagel (AG & Co.) KG in the UK is seeking an experienced Sea Logistics professional to own day-to-day coordination of sea freight shipments entering the UK. You will work with customers, hauliers, shipping lines, overseas agents and UK authorities to deliver reliable, high-quality service.

This 16-month fixed-term role emphasizes leadership of the team, handling customs clearance, CHED applications, and ensuring timely updates on ship arrivals and deliveries.

Qualifications

• Experience in customs clearance of sea freight shipments into the UK.
• Experience with Port and Plant Health, Port Authorities and UK Border Force.
• Experience processing CHED-D, CHED-P, CHED-PP and organic applications.
• Experience in Sea Logistics or freight forwarding.
• Excellent English communication, written and verbal.

Responsibilities

• Act as the first point of contact for customers, hauliers and overseas agents, coordinating daily operational activities.
• Manage customs clearance for sea freight shipments entering the UK through various ports.
• Provide customers with accurate and timely updates on shipment arrivals and merchant haulage deliveries.
• Liaise with Port and Plant Health, Port Authorities and UK Border Force to resolve clearance issues.
• Process CHED-D, CHED-P, CHED-PP and organic applications accurately and efficiently.
• Coordinate with shipping lines regarding DROs and other operational enquiries.
• Manage customer invoicing following delivery and liaise with the Accounts team regarding shipping line pre-payments.
• Lead and support the team to ensure excellent customer service and prompt responses to customer and service provider queries.

Skills

Customs clearance

Customer service

English communication

Port Health coordination

Team leadership

Microsoft Office

Systems skills

Tools

Microsoft Office

Shipping systems

Job description

Kühne + Nagel (AG & Co.) KG in the UK is seeking an experienced Sea Logistics professional to own day-to-day coordination of sea freight shipments entering the UK. You will work with customers, hauliers, shipping lines, overseas agents and UK authorities to deliver reliable, high-quality service.

This 16-month fixed-term role emphasizes leadership of the team, handling customs clearance, CHED applications, and ensuring timely updates on ship arrivals and deliveries.