Redhat Openshift Cloud Engineer - SRE

HCLTech; Glasgow; Hybrid; GBP 70,000 - 110,000; Full time

Benefits offered by this job

Up to 20 days’ vacation

Insurance cover

Global team

Job summary

HCLTech in Glasgow requires a Site Reliability Engineer specializing in Private Cloud on OpenShift. You will ensure reliability, security, and scalable operations for a large Kubernetes platform across on‑prem environments.

You’ll partner with platform engineering, infrastructure, and security teams to automate, improve observability, and drive upgrades while supporting a follow-the-sun support model.

Qualifications

• Proven experience operating OpenShift or enterprise Kubernetes in production.
• Hands-on Linux administration and troubleshooting expertise.
• Knowledge of GitOps and flux-based deployment patterns.
• Experience with observability platforms and dashboarding.
• Exposure to CVE management and security remediation.

Responsibilities

• Own reliability and performance of Kubernetes/OpenShift platform.
• Lead incident response, on-call rotations, and post-incident reviews.
• Collaborate with teams to deploy upgrades and enhancements.
• Drive automation to reduce toil and boost scalability.
• Develop tooling, runbooks, dashboards, and docs.
• Oversee platform lifecycle including upgrades and capacity planning.
• Lead vulnerability management across components and OS.
• Improve observability and reliability practices across regions.
• Support strategic platform initiatives and customer experience.

Skills

OpenShift expert

Kubernetes admin

Linux troubleshooting

GitOps with Flux

Observability: Prometheus/Grafana/Loki

Security & CVE handling

Networking & TLS/HTTP

Python/Go/Bash scripting

Automation & RHEL

Job description

HCLTech is a global technology company, spread across 60 countries, delivering industry-leading capabilities centered around digital, engineering, cloud and AI, powered by a broad portfolio of technology services and products. We work with clients across all major verticals, providing industry solutions for Financial Services, Manufacturing, Life Sciences and Healthcare, Technology and Services, Telecom and Media, Retail and CPG, and Public Services. We re powered by our people a global, diverse, multi-generational talent - representing 161 nationalities whose unique spark, perspective and boundless passion drive our culture of proactive value creation and problem-solving.

Our purpose is to bring together the best of technology and our people to supercharge progress for everyone, everywhere our clients, partners, their stakeholders, communities, and the planet. As a company, we are deeply focused on accelerating our ESG agenda. We are also creating technology-enabled sustainable solutions with and for our clients and partners. We embed ESG imperatives into every aspect of our business and ensure that the progress we supercharge is responsible, inclusive and beneficial to all our stakeholders in the long term. We have committed to achieving net zero by 2040.

To learn more about how we can supercharge progress for you, visit www.hcltech.com

Job Title

Private Cloud Site Reliability Engineering (SRE) - Openshift

Location

Glasgow, Scotland (Hybrid 3 days in a week onsite)

Position Description

The Private Cloud Site Reliability Engineering (SRE) team is part of the Enterprise Computing organization and is responsible for the reliability, scalability, security, and operational excellence of customer on-premises Kubernetes platform. Built on Red Hat OpenShift, the platform provides secure, compliant, and highly available container hosting services for critical business applications across the firm.

As a Site Reliability Engineer, you will combine software engineering principles with operational expertise to ensure the stability and continuous improvement of a large-scale enterprise Kubernetes environment. You will work closely with platform engineering, infrastructure, security, and application teams to deliver automation, improve platform resiliency, drive operational efficiencies, and support the adoption of cloud-native technologies.

This role operates within a global follow-the-sun support model and provides opportunities to influence platform strategy, reliability engineering practices, observability, upgrade programs, vulnerability remediation, and customer experience.

Primary Responsibilities

• Own the reliability, availability, performance, and operational health of customer's Kubernetes and OpenShift platform.
• Participate in incident response, on-call rotations, troubleshooting, root cause analysis, and post-incident improvement initiatives.
• Partner with engineering teams to test, certify, and deploy platform enhancements, component releases, and infrastructure upgrades.
• Drive automation initiatives that reduce operational toil and improve platform scalability, consistency, and resilience.
• Develop and maintain tooling, scripts, dashboards, runbooks, and operational documentation.
• Manage platform lifecycle activities, including cluster upgrades, capacity planning, performance optimization, and production readiness reviews.
• Lead vulnerability management efforts by assessing, prioritizing, and remediating security risks across Kubernetes, OpenShift, operating systems, and supporting platform components.
• Enhance observability through monitoring, metrics, logging, alerting, and reliability engineering best practices.
• Collaborate with global SRE, infrastructure, security, and L2 operations teams to deliver consistent operational support across regions.
• Contribute to strategic platform initiatives focused on reliability, self-service capabilities, modernization, automation, and customer experience.

Required Skills & Experience

• 3–7 years of experience in Site Reliability Engineering, Platform Engineering, DevOps, Systems Engineering, or Infrastructure Operations.
• Hands-on experience operating and supporting Red Hat OpenShift or enterprise Kubernetes platforms in production environments.
• Strong Linux administration and troubleshooting skills.
• Deep understanding of Kubernetes architecture, container orchestration, networking, scheduling, storage, and cluster lifecycle management.
• Experience implementing GitOps practices using Flux for Kubernetes configuration and deployment management.
• Experience with observability and monitoring platforms including Prometheus, Grafana, and Loki, with the ability to build dashboards, alerts, and operational insights.
• Knowledge of HashiCorp Vault and enterprise secrets-management patterns within Kubernetes environments.
• Strong knowledge of networking concepts and protocols, including TCP/IP, DNS, HTTP/HTTPS, load balancing, and ingress technologies.
• Experience managing Common Vulnerabilities and Exposures (CVEs), security advisories, patching, and platform remediation activities.
• Experience with container image inspection, vulnerability analysis, and supply‑chain security tooling such as Skopeo.
• Experience developing automation using Python, Go, Bash, or similar scripting languages.
• Understanding of SRE principles, including reliability, observability, automation, incident management, capacity planning, and continuous improvement.
• Strong communication, collaboration, and problem‑solving skills in a globally distributed engineering environment.

Benefits

• A supportive, diverse, and global team with a brilliant culture.
• Competitive compensation and benefits that includes up to 20 days’ vacation per year, various insurances like Term life and Business Travel insurance. These are apart from the statutory benefits applicable in the country. Employee benefits are regulated by an internal policy that contains full details regarding the entitlement and conditions for the benefits as per the law of the land.
• Great opportunities to make the role your own, upskill yourself and get involved with exciting projects.
• Total Wellbeing is our focus. Alongside your professional excellence, you join the likeminded colleagues to create a larger impact within the company and society at large in your chosen area of passion - CSR Council, Diversity Council, Women Connect, Sparks – Engagement Champion to name a few.
• To know more about us visit – www.hcltech.com