Recruitment Resourcer

JDR - Just Dynamic Recruitment; Manchester; On-site; GBP 25,000 - 35,000; Full time

Job summary

Join a dynamic recruitment team as a Recruitment Resourcer, where you'll play a crucial role in sourcing and screening candidates for contact centre positions. This role offers the opportunity to engage with a variety of candidates and contribute to a seamless recruitment process. You'll utilize your organizational skills and understanding of UK employment legislation to ensure compliance while maintaining a high standard of candidate experience. If you're looking for a challenging yet rewarding position in a fast-paced environment, this could be the perfect fit for you.

Qualifications

• Experience in high-volume recruitment, ideally in contact centres.
• Strong understanding of UK employment legislation and compliance.

Responsibilities

• Source and screen candidates for contact centre roles.
• Conduct interviews and manage the recruitment process efficiently.

Skills

Recruitment Experience

Organizational Skills

Communication Skills

Attention to Detail

Understanding of UK Employment Legislation

Tools

Applicant Tracking System (ATS)

Microsoft Office Suite

Job description

Job Description

Job Title: Recruitment Resourcer – Contact Centre (Sales & Service)

Location: Manchester (with some initial travel to Bolton)

Contract Type: Permanent

Hours: 37.5hrs per week - 8:30am – 5pm (Mon-Fri)

Salary: Competitive

About the Role:

We are seeking a proactive and detail-oriented Recruitment Resourcer to join our high-performing Commercial & Contact Centre team. You will be responsible for sourcing and screening high volumes of candidates for contact centre sales and service roles, ensuring a seamless recruitment process that meets both business needs and compliance standards.

Key Responsibilities:

• Source, screen, and engage candidates for volume contact centre roles, with a focus on both inbound service and outbound sales positions.
• Use a variety of sourcing techniques including job boards, social media, internal databases, and direct outreach to build strong talent pipelines.
• Conduct initial telephone and video interviews to assess suitability, motivation, and job fit.
• Coordinate interview scheduling, feedback collection, and offer management in partnership with hiring managers and recruiters.
• Ensure all pre-employment checks are carried out efficiently and accurately, including:
• Right to Work verification (in accordance with UK employment legislation).
• DBS checks (Disclosure and Barring Service) for regulated roles or roles with access to sensitive data.
• Credit checks where applicable, particularly for roles involving financial information.
• Maintain accurate and up-to-date records within the applicant tracking system (ATS) and internal CRM.
• Support assessment centre coordination and onboarding processes for large intake cohorts.
• Contribute to continuous improvement initiatives within the recruitment team, especially around process efficiency and candidate experience.
• Work productively in line with KPIs and efficiencies; candidate registrations per week, interviews arranged vs interviews attended, offers to starters ratio, compliance accuracy etc

What We’re Looking For:

• Experience in a fast-paced, high-volume recruitment environment, ideally within contact centres or similar industries.
• Strong understanding of UK employment legislation, especially relating to Right to Work compliance.
• Familiarity with complex vetting requirements, including DBS and credit checks.
• Excellent organisational skills and attention to detail.
• Confident communicator with the ability to engage with candidates and hiring teams professionally and efficiently.
• Proficient in using recruitment systems and Microsoft Office Suite.

JDR is an equal opportunities employer

JDRCC