Recruitment and Sales Assistant

Bluebird Care; Stroud; On-site; GBP 17,000 - 19,000; Full time

Benefits offered by this job

Training & development

Career progression

Friendly team

Meaningful work

Job summary

Bluebird Care in Stroud is seeking a Recruitment & Sales Assistant to join our office-based team. You will act as the first point of contact for people interested in joining our care team, handle enquiries, schedule interviews and support onboarding and compliance processes.

This role focuses on talent attraction and customer enquiries, helping families understand our Outstanding-rated services with warmth and professionalism. Prior care experience isn't essential, and training will be provided.

Qualifications

• Warm, friendly and organised individual who can manage multiple tasks
• Excellent communication skills and telephone manner
• Comfort with using computer systems and maintaining records

Responsibilities

• Be the first point of contact for people interested in joining the team
• Conduct engaging conversations to understand applicants' experience and fit
• Coordinate interviews and support onboarding and compliance processes
• Support recruitment campaigns and keep accurate records
• Handle customer enquiries from families seeking care and explain services with warmth

Skills

Communication skills

Organisation

Customer service

Telephone skills

Computer literacy

Tools

CRM software

Microsoft Office

Job description

The following content displays a map of the jobs location - Stroud

Bluebird Care | Stroud | School Hours | Permanent

Help us find exceptional carers. Help families find exceptional care.

At Bluebird Care, we're proud to beCQC Outstanding and passionate about delivering the highest quality care to people in their own homes.

We're looking for afriendly, organised and confident people person to join our team as a Recruitment & Sales Assistant.

What You'll Do

Recruitment & talent attraction

Being the first point of contact for people interested in joining our care team

Having engaging conversations with candidates to understand their experience, values and suitability for care work

Helping applicants feel comfortable and confident throughout the recruitment process

Scheduling interviews and supporting recruitment campaigns

Assisting with onboarding and compliance processes

Help to continue to attract and retain exceptional carers

Customer Enquiries

Acting as a first point of contact for individuals and families seeking care and support

Taking time to understand each person's circumstances, concerns and care needs

Explain our Outstanding rated services with warmth, confidence and professionalism

Maintaining accurate records and supporting sales and growth activities

• Building trust with families during what is often a difficult and emotional time
• Following up enquiries and nurturing relationships through to assessment and service commencement
• Helping prospective customers understand how we can support them to live safely and independently at home
• Supporting the management team in converting enquiries into new care packages through exceptional customer service

Office Support

About You

• Maintaining accurate recruitment and customer records
• Assisting with marketing campaigns and community events
• Supporting the management team with day-to-day office activities
• Helping ensure the office remains organised and efficient
• Generally becoming the person who knows where everything is and keeps things moving

Care experience isn't essential.

We're looking for someone who:

• Enjoys building relationships and talking to people
• Is organised and able to manage multiple priorities
• Is confident using the phone and computer systems
• Is professional, compassionate and proactive
• Works well as part of a team

Why Join Bluebird Care?

• Ongoing training and development
• Career progression opportunities
• Friendly and supportive team
• Meaningful work that makes a real difference
• The opportunity to help grow an Outstanding-rated care service

Salary: £13.42 per hour-
Location: Stroud, Gloucestershire
Job Type: 16.5 Hours per week | Tuesday, Wednesday, Thursday| Permanent | Office Based