Recruitment and Retention Officer

ICare Group; Lancashire; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Weekly pay

Stakeholder Pension Scheme

Blue Light Card reimbursement

Career development opportunities

Equal Opportunities Employer

Job summary

ICare is seeking a Recruitment & Retention Officer to attract and retain exceptional care staff. Based at Blackpool Head Office, the role drives candidate engagement, coordinates interviews, and partners with managers to plan recruitment across services.

The role requires a full UK driving licence and access to a vehicle, with a dedicated focus on compliance, onboarding, and retention strategies in a permanent full-time capacity.

Qualifications

• Experience in recruitment across multiple channels.
• Strong administrative and organisational skills.
• Full UK Driving Licence and access to a vehicle.
• Desirable: recruitment in Health & Social Care.

Responsibilities

• Create engaging, high-impact job adverts to attract quality candidates.
• Source candidates through job boards, social media, recruitment fairs and campaigns.
• Build partnerships with Hiring Managers and support recruitment planning across locations.
• Deliver an outstanding candidate experience from application to onboarding.
• Arrange interviews and provide recruitment guidance to managers.
• Conduct pre-employment checks, references, right-to-work checks and compliance.
• Ensure onboarding requirements and mandatory training are completed.
• Produce recruitment reports and analyse recruitment trends.
• Develop relationships with Job Centres and local organisations.
• Attend and organise recruitment events and job fairs.
• Conduct exit interviews and support retention initiatives.

Skills

Recruitment experience

Administrative skills

Stakeholder relationships

MS Office

Driving licence

Tools

MS Office Suite

Job description

Be the Driving Force Behind Building Exceptional Care Teams

Recruitment & Retention Officer

Location: Blackpool Head Office

Hours: 37.5 Hours per Week, Monday to Friday (Office-Based)

Pay: £13.25 per Hour

Contract: Permanent, Full-Time

Essential: Full UK Driving Licence and Access to Your Own Vehicle

At ICare, we believe that outstanding care starts with outstanding people.

We're looking for a passionate, proactive, and people-focused Recruitment & Retention Officer to join our growing team. This is an exciting opportunity to play a vital role in attracting, engaging, and retaining the talented individuals who deliver exceptional care within our communities.

Our ICARE Values

• Inclusion: Everyone deserves to feel valued, heard and supported.
• Compassion: We treat people with kindness, understanding and dignity.
• Aspire: We help people achieve their personal goals and ambitions.
• Respect: We value individuality and promote choice and independence.
• Empowerment: We support people to live their lives to the fullest.

What You'll Be Doing

As our Recruitment & Retention Officer, you'll take a leading role in ensuring ICare attracts and retains exceptional talent across our services.

Key Responsibilities

• Create engaging, high-impact job adverts that attract quality candidates.
• Source candidates through job boards, social media, recruitment fairs, networking opportunities, and innovative recruitment campaigns.
• Build strong partnerships with Hiring Managers and support recruitment planning across multiple locations.
• Deliver an outstanding candidate experience from application through to onboarding.
• Arrange interviews and provide recruitment guidance to operational managers.
• Conduct pre-employment checks, references, right-to-work checks, and compliance processes.
• Ensure candidates complete onboarding requirements and mandatory training.
• Produce recruitment reports and analyse recruitment trends.
• Develop relationships with Job Centres, colleges, community organisations, and local employment providers.
• Attend and organise recruitment events and job fairs.
• Conduct exit interviews and support retention initiatives aimed at improving employee engagement and reducing turnover.

What We're Looking For

• Motivated, organised, and highly detail-oriented.
• Passionate about recruitment and candidate engagement.
• An excellent communicator with strong written and verbal skills.
• Creative when it comes to attracting talent.
• Confident building relationships with people at all levels.
• Able to manage multiple priorities in a fast-paced environment.
• Professional, trustworthy, and discreet when handling confidential information.
• Positive, resilient, and solution-focused.
• A team player who embraces our ICARE values.
• A driver with access to their own vehicle and a full UK driving licence.

Experience & Skills

• Previous recruitment experience
• Strong administrative and organisational skills
• Experience sourcing candidates through multiple channels
• Excellent Microsoft Office skills, including Word, Excel, Outlook and PowerPoint
• Ability to work independently and manage competing priorities
• Experience building effective stakeholder relationships
• Full UK Driving Licence and access to a vehicle

Desirable

• Recruitment experience within the Health and Social Care sector
• Experience recruiting across multiple locations
• Knowledge of recruitment fairs and community engagement initiatives
• Understanding of employee retention and engagement strategies

Why Choose ICare?

At ICare, you're more than just an employee. You're part of a supportive and ambitious team dedicated to making a difference every day.

We Offer:

• £13.25 per hour
• Friendly and supportive working environment
• Weekly pay
• Stakeholder Pension Scheme
• Blue Light Card reimbursement
• Career development opportunities
• Equal Opportunities Employer
• Opportunity to play a key role within a growing and successful organisation

Why You'll Love Working Here

Joining ICare means joining a company where your ideas matter, your achievements are recognised, and your contribution genuinely makes a difference.

You'll help shape the future workforce of an organisation that changes lives every day while developing your own career within a supportive, forward-thinking team.

Changing Lives Through Great People.