Recruitment Advisor

NHS; St Asaph; Hybrid; GBP 21,000 - 27,000; Full time

Job summary

NHS Wales Shared Services Partnership, Employment Services, is seeking an enthusiastic candidate for a fixed-term recruitment admin role. You will support publishing adverts, sending offers, answering emails and queries, and assisting the Helpdesk while delivering strong customer service.

The role is hybrid with Alder House as base, requiring attendance at office at least one day per week and a Welsh language ability is desirable.

Qualifications

• NVQ level 3 or equivalent educational experience.
• ECDL or equivalent.

Responsibilities

• Provide administrative recruitment support to Health Board managers and applicants using electronic systems.
• Publish adverts, send offer letters, answer emails and queries, and support the Helpdesk.
• Uphold the organisation's values and deliver good customer service.

Skills

Recruitment basics

Customer service

Confidentiality

Computer literacy

Education

NVQ level 3 or equivalent

ECDL

Job description

THIS POST IS FIXED TERM UNTIL 21 FEBRUARY 2027 DUE TO FUNDING

We are looking for an individual who is eager to learn and keen to deliver in both performance and customer service.

We will train you on all aspects of the general Recruitment process including how to publish adverts, send offer letters, answer emails and queries and support the Helpdesk.

Good customer service skills are an essential requirement of this role.

Main duties of the job

We have an exciting opportunity that has arisen within NHS Wales Shared Services Partnership, Employment Services department.

We are a dynamic and diverse team who are committed to providing an excellent recruitment service to Health Boards and Trusts across Wales.

We are looking for individuals who are eager to learn and keen to deliver in both performance and customer service.

We provide administrative recruitment support to Health Board managers and applicants using electronic systems as well as providing advice and guidance where needed so good computer, keyboard and communication skills are essential to the role. As a team we share and uphold the organisation's values in all that we do.

If you share our values and feel that you can contribute to our team and the service we provide, regardless of your previous experience or educational background, we would welcome your application.

This is a Hybrid role with the Contractual base being Alder House There will be a requirement to attend the office a minimum of 1 day week. You will be provided with the support and equipment you will need to be able to work from home, but an internet/WiFi connection is essential.

The ability to speak Welsh is desirable for this post; Welsh and/or English speakers are equally welcome to apply.

About us

At NHS Wales Shared Services Partnership we expect everyone to embrace our values of Listening and Learning, Working Together, Taking Responsibility and Innovating.

Our organisation encourages an agile working approach and we pride ourselves on being a learning organisation motivated by continuous improvement.

We are committed to creating an inclusive workplace that values equality, diversity and inclusion, focussing on the wellbeing and belonging of our people.Excellent customer service is something we strive for, for both our internal and external customers.

• Offeringa comprehensive benefits package, there is something for everyone. To find out more about working for us, the benefits we offer and guidance on the application process please visithttps://nwssp.nhs.wales/working-for-us/

NWSSP work in an agile way where possible, all posts will have a contractual base but as part of agile ways of working that may mean working from home and other locations. We also look at how we balance flexibility with community, and how to manage opportunities to learn from each other.

Qualifications

• NVQ level 3 or equivalent educational experience
• ECDL or equivalent

Experience

• Understanding of recruitment processes
• Customer Service Experience
• Understanding of the importance of maintaining confidentiality
• Experience of a customer focused environment
• Understanding of a computerised recruitment package
• Previous Experience in busy office environment
• Experience of working in HR/Training/Recruitment Environment

Skills

• Good IT skills including ability to use MS Office
• Welsh speaker

Disclosure and Barring Service Check

This post is subject to the Rehabilitation of Offenders Act (Exceptions Order) 1975 and as such it will be necessary for a submission for Disclosure to be made to the Disclosure and Barring Service (formerly known as CRB) to check for any previous criminal convictions.