Recruitment Account Manager - Flexible Fridays &Progression

The Recruitment Group; Harwell; Sur place; GBP 32 000 - 39 000; Plein temps

Avantages offerts par ce poste

27 days annual leave plus bank hol

Birthday off

Company pension scheme

Access to EAP

Career progression opportunities

Ongoing training and development

Friendly and supportive team

Résumé du poste

The Recruitment Group in Banbury is seeking an experienced Account Manager to join our recruitment team. This predominantly office-based role focuses on managing multiple key client accounts, building strong client relationships, coordinating recruitment activities, and ensuring exceptional service across a diverse workforce.

You will work closely with clients, candidates and internal teams to fill vacancies efficiently, maintain compliance, and deliver high-quality service.

Qualifications

• Experience within recruitment, account management, customer service or client relationship management.
• Excellent communication and relationship-building skills.
• Strong organisational and time-management abilities.
• Ability to manage multiple priorities and client accounts simultaneously.
• Customer-focused with a proactive and solution-driven approach.
• Good IT skills, including Microsoft Office.
• Full UK driving licence and access to a vehicle.

Responsabilités

• Manage and develop a portfolio of key client accounts.
• Build strong relationships with hiring managers and key stakeholders.
• Manage recruitment requirements across multiple client sites.
• Work closely with recruitment consultants and resourcing teams to ensure vacancies are filled within agreed timescales.
• Conduct regular service reviews and client meetings.
• Monitor fulfilment levels, attendance, worker performance, and service delivery.
• Resolve client and worker queries in a timely and professional manner.
• Ensure all candidate compliance and right-to-work requirements are completed.
• Liaise with payroll, compliance, and operations teams to provide seamless customer service.
• Produce client reports, KPI information, and service updates.
• Support worker onboarding, inductions, and welfare communication.
• Travel to various different client sites as and when needed.
• Identify opportunities to grow existing accounts and strengthen client partnerships.

Connaissances

Account management

Customer service

Relationship building

Organisation

Time management

Microsoft Office

Driving licence

Communication

Outils

Microsoft Office

Description du poste

The Recruitment Group in Banbury is seeking an experienced Account Manager to join our recruitment team. This predominantly office-based role focuses on managing multiple key client accounts, building strong client relationships, coordinating recruitment activities, and ensuring exceptional service across a diverse workforce.

You will work closely with clients, candidates and internal teams to fill vacancies efficiently, maintain compliance, and deliver high-quality service.