Recruiter

SevenRooms; London; On-site; GBP 35,000 - 55,000; Full time

Job summary

SevenRooms is seeking a Recruiter to enhance their Talent Acquisition team in London. The role focuses on full-cycle recruitment for Go-To-Market talent across EMEA and APAC, ensuring a supportive and engaging experience for new hires. Ideal candidates will possess strong communication skills and a commitment to exceptional stakeholder management.

Benefits

Equitable compensation

Comprehensive benefits package

Learning and professional development

Employee programs

Fresh Start Program

Qualifications

• Experience owning full-cycle recruitment process.
• Expertise in hiring GTM talent.
• Strong commitment to exceptional stakeholder experience.

Responsibilities

• Own full lifecycle recruitment: source, screen, interview and hire candidates.
• Deliver a world-class experience to all candidates.
• Track and analyze recruitment metrics.

Skills

Stakeholder Management

Customer Experience

Data Analysis

Communication

Problem Solving

Job description

As a Recruiter, you will play a crucial role in attracting, hiring, developing and retaining top talent for SevenRooms. Your role as Recruiter will be heavily focused on hiring Go-To-Market (Sales, CS, Support, etc.) talent in our EMEA and APAC Roomie hubs. Recruiters will remain closely connected to all Roomies throughout their tenure at SevenRooms, with a particular focus on their first-year experience, longer term career goals and internal mobility moments. This is a highly cross-functional role that will help ensure that all Roomies feel empowered, engaged and supported throughout their career at SevenRooms.

This role reports into our Manager, Talent Acquisition and will require 2-3 days per week in our London office.

At SevenRooms, our commitment to being world-class extends beyond achieving ARR & MRR milestones, it encompasses the growth, development and engagement of our greatest strength - our people. The Talent Acquisition team is committed to providing all Roomies with unparalleled service and support throughout the entirety of their career journey with us, from the recruiting process to promotions & mobility and everything else in between. We’re not just building teams, we’re creating a community where everyone has a seat at the table and the support they need to grow their careers with SevenRooms.

What You’ll Do

• Full-Cycle Talent Acquisition: As the first point of contact for all future Roomies on their career journey with us, you will be committed to providing service beyond exception for all candidates. Own full lifecycle recruitment: source, screen, interview and hire candidates. Implement effective sourcing strategies that identify highly qualified, diverse candidate pools. Maintain active pipelining efforts across evergreen roles. Provide coaching & advice to hiring teams on recruiting best practices and strategies.
• Collaboration & Stakeholder Management: You will partner with hiring teams to implement inclusive and equitable recruiting strategies at scale, while providing support for candidates, hiring managers and interview teams throughout the process. Provide training and guidance to hiring teams on interview best practices and inclusive hiring techniques.
• Candidate Experience: Deliver a world-class experience to all candidates by ensuring clear communication, timely updates, and a respectful hiring process. Act as a brand ambassador, promoting the company as a premier employer of choice through talent branding and engagement initiatives.
• Data-Driven Reporting: Track and analyze recruitment metrics to evaluate the effectiveness of strategies and identify areas for improvement. Prepare and present regular reports on recruitment activities, pipeline health, and hiring performance to leadership. Act as a trusted advisor to stakeholders, offering data-driven insights on hiring metrics and market trends.
• Collaboration & Cross-Functional Projects: Develop strong relationships with employees and their managers. Support employee & manager training initiatives and employee engagement workshops, including facilitation of Manager Pods.
• Talent Engagement & Retention: Partner with People Success, Talent Experience, and Learning & Development to support execution of programs around employee engagement & retention, internal mobility and learning & development. Recruiters will serve as career coaches within our 7R Career Cafe (internal career center). As needed, Recruiters will provide support to the People Success & Talent Experience teams on employee touch points throughout initiatives which determine milestones for their career at the company. Our Mid-Year and Annual Performance Reviews, Onboarding, Stay Interviews, Learning & Development, Talent Branding are some examples of initiatives where you would have an impact on how employees can take action to further their career.

Who You Are

• Experience owning full-cycle recruitment process: Source, interview and schedule candidates, manage hiring processes, and negotiate offers
• Accomplished expertise in hiring GTM talent, with experience pivoting into Tech hiring when needed
• Ability to develop customized Talent Acquisition strategies with Hiring Managers utilizing competency-based hiring tactics
• Strong commitment and understanding of the importance of exceptional customer and stakeholder experience - from candidates, employees, hiring teams, key partners and everyone else in between.
• Adept at building strong partnerships with internal and external stakeholders of all levels, and a keen ability to understand their needs and provide strategic guidance on best practices
• Ability to develop authentic, meaningful connections with people from varying backgrounds from the globe with a focus on understanding and supporting career growth and goals
• Comfortable leveraging quantitative & qualitative data to tell stories and make informed decisions around process improvements, recruiting strategies and overall performance.
• Strong written and verbal communication skills.
• Creative, curious problem solver with a bias towards thoughtful action and achieving results
• Highly detail oriented with effective project management skills. Ability to manage multiple projects or initiatives concurrently
• Collaborative team player, but also able to drive initiatives independently
• Ability to connect the dots, develop strong business acumen and establish trust at all levels

What We Offer

• A fresh start: SevenRooms offers the unique opportunity for eligible new hires to participate in our Fresh Start Program, where the company provides the option to curate your own meaningful experience, to reset and refresh. Whether you want to prioritize self-care and rest, connect with loved ones, or treat yourself to something new – the choice is up to you and our team is ready to help make that happen.
• Equitable compensation: Our compensation packages are based on competitive external market data. At SevenRooms, you can expect to be paid well for your contributions towards transforming the hospitality industry. We also offer equity for all employees as part of our commitment to everyone being an owner and working together to build an outstanding company.
• Comprehensive benefits package: SevenRooms provides access to private medical coverage, life insurance, and income protection.
• Employee programs: Through our Roomie’s Choice program, all employees at SevenRooms receive a monthly stipend to spend however they see fit. You will also receive unique milestone awards throughout your journey with SevenRooms, including swag, experiences, and trips to celebrate specific years of tenure.
• Learning and professional development: Your manager will partner with you on establishing quarterly objectives that not only benefit the company but aid in your overall career development and advancement. SevenRooms also provides financial support for continuing education, certifications, or participation in external training programs as part of many reimbursement options available through Roomie’s Choice.

About SevenRooms

SevenRooms is a guest experience and retention platform that helps hospitality operators create exceptional experiences that drive revenue and repeat business. Trusted by thousands of hospitality operators around the world, SevenRooms powers tens of millions of guest experiences each month across both on- and off-premises. From neighborhood restaurants and bars to international, multi-concept hospitality groups, SevenRooms is transforming the industry by empowering operators to take back control of their businesses to build direct guest relationships, deliver exceptional experiences and drive more visits and orders, more often. The full suite of products includes reservation, waitlist and table management, online ordering, mobile order & pay, review aggregation, email marketing and marketing automation.

Founded in 2011 and venture-backed by Amazon, Comcast Ventures and PSG, SevenRooms has dining, hotel F&B, nightlife and entertainment clients globally, including: Marriott International, MGM Resorts International, Mandarin Oriental Hotel Group, Wynn Resorts, Jumeirah Group, Hard Rock Hotels & Resorts, Wolfgang Puck, Michael Mina, Bloomin’ Brands, José Andrés Group, Union Square Hospitality Group, Australian Venue Company, The Wolseley Hospitality Group, Dishoom, Live Nation and Topgolf.

SevenRooms has been recognized as a top employer for its people-first approach by publications including:

• Inc. Best Workplaces (2023, 2022, 2020)
• Inc. 5000 (2024, 2023, 2022)
• Built in Best Places to Work NYC (2023, 2022, 2021, 2020)
• Built in Best Place to Work NYC - Midsize Companies (2023, 2022)
• Forbes Best Startup Employers (2022)

SevenRooms is an equal opportunity workplace and an affirmative action employer. We welcome all qualified applicants regardless of race, color, ancestry, religion, sex (including pregnancy and related conditions), national origin, sexual orientation, age, marital status, disability (physical or mental), gender identity, gender expression, genetic information, veteran status, citizenship, immigration status, or any other classification, category or characteristic protected by applicable federal, state or local laws. We understand the importance of creating a more diverse and inclusive workplace and celebrate our employees for their differences.

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