Recovery Worker - Reset Team

Withyou; Shrewsbury; On-site; GBP 26,000 - 31,000; Full time

Benefits offered by this job

28 days annual leave

Birthday leave

Enhanced leave for maternity/paternity

Volunteer leave 2 days

Pension scheme

Blue Light Card

Flexible working

Refer a Friend £500 bonus

Job summary

Join WithYou as a Recovery Worker in Shrewsbury. You will support clients to identify goals, develop support plans, and move towards a more stable future as part of the Reset team.

This full-time, fixed-term role runs until March 2028. Some Saturdays are required; you must hold a full UK driving licence and have access to your own vehicle. Salary starts at £26,250 and rises to £30,900 per year.

Qualifications

• Experience in health, social care, criminal justice or related settings.
• Proven ability to build meaningful relationships with clients.
• Excellent organisational skills and effective time management.

Responsibilities

• Support clients to identify goals and develop tailored support plans.
• Provide holistic wraparound support and coordinate care with multi-agency partners.
• Manage an active caseload and build trusting relationships with clients.

Skills

Compassionate

Motivated

Communication skills

Organised

Teamwork

Job description

About the Role

Join us as a Recovery Worker in Shrewsbury.

Are you a compassionate and motivated individual who wants to change people’s lives? Our team in Shrewsbury is looking for a Recovery Worker to join them in providing high-quality recovery care to a diverse client group. If you are enthusiastic, creative and passionate about helping others, we’d love to hear from you.

As a leading charity supporting people with drug, alcohol, and mental health challenges, we operate over 80 services across England and Scotland, providing free and confidential support to more than 100,000 people each year. Find out more about us on our website.

Closing date: 22nd November 2026.

Job Opportunity

As a Recovery Worker, you will play a vital role in supporting clients to identify their goals, ambitions and passions. You’ll work with them to develop support plans that meet their individual needs and help them move towards a more stable and positive future.

This is a frontline role within WithYou’s Reset team, which specifically supports people who are rough sleeping or at risk of homelessness across the Shropshire area. You will provide holistic, wraparound support, working closely with individuals and a range of multi-agency partners to address the challenges they face, help them access appropriate services and work towards securing and maintaining stable accommodation.

You will provide continuity of care through effective partnership working, care coordination, key work responsibilities and intervention delivery. You will manage an active caseload, building relationships quickly with clients and ensuring they are always treated with respect and dignity.

This position is offered on a full time, fixed term basis, until March 2028. Some Saturday working will be required to meet the needs of the service and due to the community-based nature of this role, you will need to hold a full UK driving licence and access to your own vehicle.

As a Recovery Worker, we offer a starting salary of £26,250, rising each year in line with our pay progression salary bands, to £30,900 per year.

Essential Skills

We’re looking for a compassionate and motivated individual, with an exceptional ability to build meaningful relationships. You will have demonstrable experience working within the health, social care, criminal justice or other specialist setting, or a clear motivation for wanting to work in the drug and alcohol sector. A successful track record of providing efficient and reliable customer service is essential.

You will be highly organised, have excellent communication skills, and be able to manage your time effectively. You will work collaboratively as part of a team to ensure a high-quality service is maintained. Above all, we are looking for someone who is passionate about what we do and has a positive and engaging approach to our clients and key stakeholders.

DE&I

As an organisation, we continue to build an inclusive culture that encourages, supports and celebrates the diverse voices and experiences of our staff. We know that representing the communities we serve is key to us meeting our vision of a future where everyone lives a life free from the harm associated with drugs and alcohol. We welcome the unique contributions that you can bring and we encourage people from underrepresented communities and backgrounds to apply to join our team, including people with lived experience, people with disabilities, people from racialised communities, LGBTQ+ people, people of all ages and armed forces veterans.

As part of our commitment to the Armed Forces Covenant we provide a guaranteed interview scheme for candidates that are veterans and meet all the essential criteria for a role. With You is also a Disability Confident Employer and we offer a guaranteed interview scheme for candidates with a disability and meet all the essential criteria for a role.

If you have a disability, a learning difficulty such as dyslexia or a medical condition which you believe may affect your performance during any aspect of our selection process, we’ll be happy to make reasonable adjustments to enable you to perform at your best.

Please note that you will be required to provide 3 years worth of references and where applicable, undergo an enhanced DBS check, to be considered for a role at WithYou.

Internal Applicants - please note that fixed term roles will be offered as secondments.

Benefits

• 28 days annual leave, plus bank holidays
• An extra day off for your birthday or a special occasion of your choice
• Enhanced maternity, paternity and adoption leave
• 2 days paid volunteer leave per year
• Auto-enrollment into We Are With You’s pension scheme
• Access to a Blue Light Card - giving you great savings on big high-street and online brands
• Flexible working opportunities and access to a range of services and resources to support you with your wellbeing
• We have an excellent Refer a Friend scheme which offers you a £500 bonus for any recommendations, any role! Our scheme allows you to recommend your friends and family to work with us and earn a £500 bonus payment for every successful referral you make. Please note, the Refer a Friend scheme is only applicable once your recommended friend has been employed for 6 months