Recovery Navigator

Forward Trust; Greater London; On-site; GBP 24,000 - 30,000; Full time

Benefits offered by this job

Flexible working

Training and development opportunities

Cycle to work scheme

25 days annual leave

Contributory Pension Scheme

Job summary

The Forward Trust seeks a Recovery Navigator in London to support individuals with substance misuse on probation, delivering face-to-face and virtual interventions across multiple boroughs. This in-person role focuses on building trust and helping clients access required services.

You will work within a flexible, multi-disciplinary team, travelling between local delivery units and offering advocacy, assessment, and recovery support to promote sustained change and reduce re-offending.

Qualifications

• Experience supporting individuals with substance misuse or complex needs.
• Strong communication and partnership-building skills.
• Flexible, proactive approach and commitment to empowering others.

Responsibilities

• Managing a diverse caseload of adult male prison leavers and those on community orders.
• Completing comprehensive assessments and creating collaborative action plans.
• Delivering one-to-one and group interventions (including virtual sessions).
• Maintaining accurate and timely records and liaising with partner agencies.
• Providing advice and information to empower individuals to act and progress.

Skills

Substance misuse

Communication skills

Partnership building

Job description

Recovery Navigator

Location: London (Uxbridge, Ealing, Hillingdon, Brent, Hammershith and Fulham)

Salary: £27,000 per annum

Vacancy Type: Permanent

Are you passionate about helping people on probation rebuild their lives and navigate recovery? Join The Forward Trust as a Recovery Navigator, working as part of a flexible, multi-disciplinary team making a real difference across London.

As a Recovery Navigator, you’ll be based within the boroughs of Ealing & Hillingdon, Brent, Hammersmith & Fulham, and Kensington, Chelsea & Westminster, travelling between local probation delivery units as part of your day‑to‑day work.

This is an in‑person, community‑based role, giving you the opportunity to meet clients face‑to‑face, build trust, and help them access the services they need.

What You’ll Do

• You’ll manage a diverse caseload of adult male prison leavers and those on community orders, providing tailored support to help them engage with treatment and sustain positive change. Your responsibilities will include:
  • Completing comprehensive assessments and creating collaborative action plans
  • Delivering one‑to‑one and group interventions (including virtual sessions)
  • Maintaining accurate and timely records
  • Offering practical support and advocacy, from completing referral forms and attending appointments to liaising with partner agencies
  • Providing advice, guidance and information that empowers individuals to act and progress
  • Delivering motivational interventions to build recovery skills and confidence

About the Service

The London Dependency and Recovery Service is designed to bridge the gap between probation and community substance misuse services. Rather than duplicating existing provision, our goal is to ensure access and sustained engagement with statutory and community partners, supporting individuals towards controlled dependent behaviour or abstinence and ultimately reducing re‑offending.

What We’re Looking For

• Experience supporting individuals with substance misuse or complex needs
• Strong communication and partnership‑building skills
• A flexible, proactive approach and commitment to empowering others
• Ability to work across multiple sites within London

At Forward, you’ll be part of a purpose‑driven organisation that values collaboration, innovation, and personal growth. You’ll receive ongoing training, the chance to specialise, and the opportunity to make a genuine difference in the lives of others.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.

We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Flexible working
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)