Recovery Driver (3.5t Vans) – Customer Focused

Solus Accident Repair Centres Company; Weybridge; On-site; GBP 21,000 - 26,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Company pension

33 days holiday

Aviva discounts

Share scheme

Wellbeing tools

Job summary

Solus Accident Repair Centres Company is seeking an experienced driver to manage car collections and deliveries with a focus on accuracy and customer service. You will operate in a fast-paced accident repair environment and handle damage documentation, signatures, and smooth handovers.

You will drive a 3.5t recovery van (no HGV requirement) using a standard license, while maintaining vehicle references and reporting any issues to the Production Manager.

Qualifications

• Experience of driving within recovery.
• Very customer‑focused with great customer handling skills.
• Knowledge of the area local to our repair centre.
• Hold a current valid driving license meeting fleet insurance criteria.

Responsibilities

• Collect cars within agreed timescales and ensure excellent service on collection and delivery.
• Process cash and credit card transactions following company procedures.
• Complete forms to indicate damage and identify accident-related issues; obtain customer signature.
• Highlight defects identified during loading/unloading and report to Production Manager.
• Ensure all jobs are referenced and filed on completion.

Skills

Driving experience in recovery

Customer focus

Local area knowledge

Valid driving license

Job description

Solus Accident Repair Centres Company is seeking an experienced driver to manage car collections and deliveries with a focus on accuracy and customer service. You will operate in a fast-paced accident repair environment and handle damage documentation, signatures, and smooth handovers.

You will drive a 3.5t recovery van (no HGV requirement) using a standard license, while maintaining vehicle references and reporting any issues to the Production Manager.