Recovery Driver

The Automobile Association; Colchester; On-site; GBP 38,000 - 48,000; Full time

Benefits offered by this job

Free breakdown cover from day one

50% discount for friends and family on

23 days' holiday

Holiday buy scheme

Up to 7% company pension contribution

Free physio and 24/7 virtual GP

Employee Assistance Programme

Employee discounts

Job summary

The Automobile Association (The AA) is hiring for an HGV Recovery Driver in the UK. The role involves safely recovering vehicles, reassuring customers during breakdowns, and working largely independently across diverse locations.

You will use your technical skills to resolve roadside issues and ensure high-quality service while representing the company with professionalism. Shifts are permanent nights on a rolling roster, with a guaranteed base salary and additional night-shift pay.

Qualifications

• Full Category C (HGV Class 2) driving licence is essential.
• Driver CPC and a digital tachograph card.

Responsibilities

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns.
• Working independently across varied locations and conditions while part of a supportive team.
• Solving problems on the spot using technical skills and a calm approach.
• Representing The AA with professionalism while complying with regulations.

Job description

As an HGV Recovery Driver, you'll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you'll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it's transporting a vehicle to a garage or helping someone reach their destination, you'll make a real difference in their day and their journey.,

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
• Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
• Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always "Push for Better.", What do I need?
• A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence - great! If not, don't worry - we'll support you in gaining it.
• A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
• Confidence using and adapting to new technology - we'll provide the tools; you bring the curiosity.
• Flexibility to work shift patterns, including weekends and Bank Holidays because breakdowns don't stick to a schedule.
• Previous experience of working regular or permanent night shifts would be desirable, along with a good understanding of the importance of rest and recovery when working permanent night shifts. We want to make the pay simple and clear from the start
• Salary: Guaranteed salary of £34,885 for CE (HGV Class 1) licence or £31,405 for C (HGV Class 2) licence
• An additional £7,000 per year for permanent night shifts, paid monthly at £584
• Our top performers can earn up to £48,000 for a CE licence, and £42,000 for a C licence (This includes base salary, incentives, and night shift allowance)

Shifts: Permanent nights on a rolling roster: 18 shifts in every 28 days, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.

• Guaranteed earnings of £34,885 for CE (HGV Class 1) licence or £31,405 for C (HGV Class 2) licence
• Our top performers earn up to £41,000 for a CE licence, and £35,000 for a C licence
• The independence of working out on the road
• The right support, specialist recovery equipment, tools and technology to help you work safely, recover vehicles efficiently and deliver a high-quality service to every customer.
• The opportunity to build your career with one of the UK's most recognised motoring brands
• Free breakdown cover from day one
• 50% discount for friends and family on breakdown cover
• 23 days' holiday, increasing with service
• Holiday buy scheme
• Up to 7% company pension contribution
• Free physio and 24/7 virtual GP support
• Employee Assistance Programme and 24/7 remote GP service
• Employee discounts

Plus, so much more! We're proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you're encouraged to be yourself, thrive in your role, and feel like you truly belong.

The £7,008 annual Permanent Night Shift Payment (£584 per month) is paid alongside your salary, subject to statutory deductions, in the same month the night shifts are worked. Payment continues during authorised paid leave while you remain assigned to permanent nights and ceases immediately if you move to a different shift pattern. This allowance is non-contractual, non-pensionable and may be reviewed, amended, or withdrawn.