Recovery Driver

The Automobile Association; Swindon; On-site; GBP 31,000 - 42,000; Full time

Benefits offered by this job

23 days annual leave

Worksave pension up to 7%

Free AA breakdown membership from Day

Discounts on AA products

Life assurance

Learning and development opportunities

Employee Assistance Programme

Job summary

The AA is seeking an HGV Recovery Driver to provide expert roadside assistance and vehicle recovery. You will work independently across locations, delivering calm, confident support to members in stressful moments while applying your technical skills to recover vehicles safely and efficiently.

You’ll handle on-call shifts, comply with EU regulations and WTD, and represent The AA with professionalism. Great flexibility, strong driving credentials, and a customer-first mindset are essential for

Qualifications

• A full Category C (HGV Class 2) driving licence is essential.
• Category CE (HGV Class 1) licence is welcome, and we’ll support you to gain it if needed.
• A valid Driver CPC and a digital tachograph card are required.
• Confidence using and adapting to new technology.
• Flexibility to work shifts, including evenings, weekends, and bank holidays.

Responsibilities

• Safely recover vehicles and reassure customers during breakdowns to get them back on the road quickly.
• Operate independently across varied locations while remaining a valued part of the AA team.
• Solve problems on the spot using your technical skills and calm approach for roadside situations.
• Represent The AA professionally, complying with EU Regulations & WTD and maintaining high service standards.

Skills

HGV Class 2 licence

HGV Class 1 licence

Driver CPC

Digital tachograph

Tech adaptability

Shift flexibility

Job description

As an HGV Recovery Driver, you'll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you'll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it's transporting a vehicle to a garage or helping someone reach their destination, you'll make a real difference in their day and their journey.,

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
• Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
• Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always "Push for Better.", What do I need?
• A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence - great! If not, don't worry - we'll support you in gaining it.
• A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.
• Confidence using and adapting to new technology - we'll provide the tools; you bring the curiosity.
• Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don't stick to a schedule.
  Salary: Guaranteed minimum c. £34,885 for CE (HGV 1) license, £31,405 for C (HGV 2) license

On Target Earnings: £41,000 for a CE licence, and £35,000 for a C licence Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs.

We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 23 days annual leave (increases with service) + holiday buying scheme
• Worksave pension scheme with up to 7% employer contribution
• Free AA breakdown membership from Day 1 plus 50% discount for family and friends
• Discounts on AA products including car and home insurance
• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more
• Company funded life assurance
• Diverse learning and development opportunities to support you to progress in your career
• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family

Plus, so much more! We're proud to be an inclusive employer and welcome people from all backgrounds. At The AA, you're encouraged to be yourself, thrive in your role, and feel like you truly belong.