Recovery Driver

The Automobile Association; Purfleet-on-Thames; On-site; GBP 36,000 - 45,000; Full time

Benefits offered by this job

23 days annual leave

WorkSave pension scheme

Free AA breakdown membership

Discounts on AA products

Employee discount scheme (salary-sacr)

Company funded life assurance

Learning & development

Employee Assistance Programme & 24/7GP

Job summary

The AA in the United Kingdom is seeking an HGV Recovery Driver who will work independently to recover vehicles and support members through breakdowns, helping them get back on the road safely and confidently.

You will hold a Category C (HGV Class 2) licence with Driver CPC and a digital tachograph card, enjoy a rolling shift pattern including evenings and weekends, and benefit from 23 days annual leave, pension, and other employee perks.

Qualifications

• Full Category C (HGV Class 2) driving licence is essential.
• If you already hold a Category CE (HGV Class 1) licence - great; if not, we’ll support you in gaining it.
• A valid Driver CPC is required.
• A digital tachograph card is required.
• Confidence using and adapting to new technology is important.
• Flexibility to work shift patterns, including evenings, weekends and bank holidays.

Responsibilities

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.
• Working independently across varied locations and conditions, while remaining a valued part of a supportive team.
• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.
• Staying solution-focused and compliant with regulations, representing The AA with professionalism and a drive to always 'Push for Better.'

Skills

HGV Class 2 license

Driver CPC

Digital tachograph card

Flexibility

Technology aptitude

Job description

As an HGV Recovery Driver, you'll often work independently, but the moment you step out of your truck, you become a source of calm and confidence. With empathy and resilience, you'll support members through stressful moments, using your technical expertise to recover vehicles safely and efficiently. Whether it's transporting a vehicle to a garage or helping someone reach their destination, you'll make a real difference in their day and their journey.,

• Delivering exceptional service by safely recovering vehicles and reassuring customers during breakdowns, helping them get back on the road quickly.


• Working independently across varied locations and conditions, while remaining a valued part of a supportive team.


• Solving problems on the spot, using your technical skills and calm approach to handle a wide range of roadside situations.


• Staying solution-focused and compliant with EU Regulations & WTD, representing The AA with professionalism and a drive to always 'Push for Better.', What do I need?


• A full Category C (HGV Class 2) driving licence is essential. If you already hold a Category CE (HGV Class 1) licence - great! If not, don't worry - we'll support you in gaining it.


• A valid Driver CPC (Certificate of Professional Competence) and a digital tachograph card.


• Confidence using and adapting to new technology - we'll provide the tools; you bring the curiosity.


• Flexibility to work shift patterns, including evenings, weekends, and Bank Holidays because breakdowns don't stick to a schedule. Salary: Guaranteed minimum c. £39,340 for CE (HGV 1) license, £35,860 for C (HGV 2) license


• This includes a location allowance

On Target Earnings: £45,435 for CE, £39,785 for C license Shifts: Rolling roster, work 18 days out of every 28, with two full weekends off. Standard Shift Duration: 9 hours and 45 minutes, including a 45-minute break. Flexibility Required: While standard shifts are under 10 hours, end-of-shift flexibility is essential. You may be required to work up to 12 hours (including breaks) depending on operational needs, We're always looking to recognise and reward our employees for the work they do. As a valued member of The AA team, you'll have access to a range of benefits including:

• 23 days annual leave (increases with service) + holiday buying scheme


• Worksave pension scheme with up to 7% employer contribution


• Free AA breakdown membership from Day 1 plus 50% discount for family and friends


• Discounts on AA products including car and home insurance


• Employee discount scheme that gives you access to a car salary sacrifice scheme plus great discounts on healthcare, shopping, holidays and more


• Company funded life assurance


• Diverse learning and development opportunities to support you to progress in your career


• Dedicated Employee Assistance Programme and a 24/7 remote GP service for you and your family