Recovery Coordinator

Change Grow Live; Walthamstow; On-site; GBP 29,000 - 33,000; Full time

Benefits offered by this job

Wellness hour

Wellness hub

Employee assistance programme

Contributory pension

Discounts

Friendly team

Training and progression

Refer-a-Friend

Job summary

Change Grow Live in London (Walthamstow) is seeking a Recovery Coordinator to support service users throughout their treatment journey. You will screen, assess, and plan recovery, while coordinating referrals and promoting community involvement.

The role emphasises group work delivery, safeguarding and collaboration with partner services. We require strong communication, initiative, and experience with groups, plus a patient, empathetic approach to empower service users toward recovery and

Qualifications

• Experience in substance misuse support or similar field.
• Experience facilitating groups/pods and managing group dynamics.
• Excellent verbal and written communication and IT skills.
• Proactive, with good time management and prioritisation.
• Knowledge of mental health interventions and good practice.
• Ability to work in partnership with a range of professionals and stakeholders.
• Ability to manage change prioritising service users' needs.
• Understanding information governance and safeguarding requirements.
• Commitment to learning and development of others.

Responsibilities

• Support service users from entry through treatment/recovery journey.
• Provide screening, assessment, and recovery planning with onward referral.
• Reduce drug and alcohol-related harm for service users and community.
• Promote involvement of carers, service users, and community.
• Advocate access to partnership services.
• Support social reintegration and peer support.
• Prepare and tailor materials for groups/pods.
• Deliver structured content in group settings for various recovery stages.
• Debrief with co-facilitators after groups and address concerns.
• Tailor workshops to service users' needs.

Skills

Substance misuse knowledge

Group work facilitation

Verbal and written communication

Initiative and time management

Mental health interventions knowledge

Teamwork and partnership

Change management

Information governance

Learning and development

Tools

IT skills

Job description

Overview

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are‘Be open, be compassionate and be bold’and our team members apply these daily to achieve our mission ofhelping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are delighted to offer an exciting opportunity for aRecovery Coordinator in Walthamstow.This rewarding and dynamic role is ideal for someone who is passionate about supporting others and ready to make a meaningful impact every day. You will use your skills and experience to assess, engage and empower Service Users, ensuring they access the right support at the right time, in a way that truly meets their needs.

No two days are the same in this role. Each interaction is an opportunity to inspire positive change, making flexibility, curiosity and excellent listening skills essential. If you are motivated by the chance to make a genuine difference and want to be part of a supportive team that values innovation, compassion and courage, this could be the perfect opportunity for you.

Where: Walthamstow

Full Time Hours: 37.5 hours per week

Contract Type: Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

Responsibilities

About the role:

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives: promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users.

About you:

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you:

• 25 days of annual leave, plus bank holidays. Additionally, you’ll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend scheme

A note about using AI in your application

AI can be a really helpful tool when putting together your application, and we’re happy for you to use it. However, what we’re most interested in is you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you’ve made in previous roles.

There’s no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please ensure that when completing your application form and supporting statement, you reflect on the details outlined in the job description. This will help us understand how your skills and experiences align with the requirements of the role.

Salary Range (pro rata if part time)

CGL points 23 to 28 (£28,557.79 - £32,802.41)

ILW / OLW /Fringe

Outer London Weighting (£2,250.61)

Interview Date

15/10/2026

Closing Date

23/9/2026

If you have any questions on this opportunity that you would like to talk through please contact us using the below details:

Joel Meade | [e-mail] | 02038269600This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.