Recovery Coordinator

Change Grow Live; Greater London; On-site; Confidential; Full time

Benefits offered by this job

Annual leave

Wellness hour

Pension scheme

Discounts

Training & progression

Refer-a-Friend

Job summary

Change Grow Live in London is recruiting a Recovery Coordinator to support service users from entry through treatment and recovery journeys in a busy community setting.

You will assess, engage and empower service users, arrange onward referrals and work with partners to promote recovery, resilience and meaningful social reintegration.

The role requires excellent communication, group facilitation, IT skills and a proactive, collaborative approach within a supportive team.

Qualifications

• Strong understanding of substance misuse issues.
• Experience of working with groups/pods and managing group dynamics.
• Excellent communication, verbal and written with good IT skills.
• Proactive and able to work on own initiative with strong time management.

Responsibilities

• Supporting service users from point of entry into the service and through their treatment/recovery journey.
• Providing screening, assessment, and recovery planning and onward referral.
• Reducing drug and alcohol related harm to service users and the wider community.
• Promoting carer, service user and community involvement.
• Providing advocacy for access to partnership services.
• Supporting social reintegration and recovery goals.
• Designing and delivering group content for groups/pods.
• Engaging in debriefing and evaluating progress with co-facilitators.

Skills

Communication

Group facilitation

Interpersonal skills

IT skills

Time management

Partnership working

Adaptability

Information governance

Learning & development

Initiative

Job description

Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives, offering support and respect in a safe environment, treating each user as an individual and working with them to find the right treatment and care options.

Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our mission of helping people change the direction of their lives, grow as individuals, and live life to its full potential.

We are delighted to offer an exciting opportunity for a Recovery Coordinator in Walthamstow. This rewarding and dynamic role is ideal for someone who is passionate about supporting others and ready to make a meaningful impact every day. You will use your skills and experience to assess, engage and empower Service Users, ensuring they access the right support at the right time, in a way that truly meets their needs.

No two days are the same in this role. Each interaction is an opportunity to inspire positive change, making flexibility, curiosity and excellent listening skills essential. If you are motivated by the chance to make a genuine difference and want to be part of a supportive team that values innovation, compassion and courage, this could be the perfect opportunity for you.

Where

Walthamstow

Full Time Hours

37.5 hours per week

Contract Type

Permanent

Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro rata based on contracted hours.

About the role

• Supporting service users from point of entry into the service and through their treatment/recovery journey
• Providing screening, assessment, and recovery planning and onward referral
• Reducing drug and alcohol related harm to service users and the wider community
• Promoting carer, service user and community involvement
• Providing advocacy for access to partnership services
• Working with service users to support social (re)integration, enabling them to lead meaningful and purposeful lives promoting recovery, resilience, peer support and self-determination
• Research, design and prepare subject matter and materials for groups / pods.
• Deliver structured content within group settings to service users at various stages of recovery
• Engage with debriefing and evaluations with co-facilitators after groups/pods have taken place, reviewing progress and identifying concerns with service users
• Tailor specific workshops around the needs of the service users.

About you

• Have a strong understanding of substance misuse issues and experience of working within a similar field
• Experience of working with groups/pods and managing group dynamics, such as conflict or challenging behaviour.
• Be an excellent communicator, both verbal and written with good IT skills
• Proactive and able to work on own initiative with excellent time management and prioritising skills
• Have a good working knowledge of mental health interventions, services, and good practice
• Be a supportive team player with strong interpersonal skills with the ability to work in partnership with a wide range of professionals, agencies, and internal/external stakeholders
• Ability to manage change successfully in a way that prioritises the needs of service users
• Understand the importance of information governance processes and commit to follow and apply all necessary safeguards
• Seek out learning opportunities to improve and broaden your professional knowledge and skills and to contribute and oversee the learning and development of others

What we will give to you

• 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for each year of service during your first five years, therefore you will enjoy 30 days of leave after five years with us
• Paid ‘Wellness’ hour each week along with a ‘Wellness’ hub and Employee Assist Programme
• Contributory pension scheme
• Several benefits incl. discounts for shopping, cinema, holidays, etc.
• A friendly and supportive team
• Training, career development & progression opportunities
• Generous Refer-a-Friend scheme

A Note About Using AI In Your Application

AI can be a really helpful tool when putting together your application, and we're happy for you to use it. However, what we're most interested in you.

We want to understand your experiences, achievements and strengths, so please make sure your application reflects your own story and clearly shows how you meet the essential criteria and the impact you've made in previous roles.

There's no need to write in a particular style. The strongest applications are authentic, specific and clearly demonstrate your skills, experience and potential. We look forward to learning more about you.

Please note This role is not eligible for visa sponsorship. Applicants must already have the right to work in the UK at the time of application. For applicants with time-limited visas, unfortunately, we are unable to support new visa applications or extensions. More information about eligible roles and occupations can be found here Skilled Worker visa Overview - GOV.UK

CGL points 23 to 28 (£28,557.79 - £32,802.41)

Outer London Weighting (£2,250.61)

15/10/2026

23/9/2026

Joel Meade | [e-mail] | 02038269600

This post is subject to a Disclosure and Barring Service (DBS) check at an enhanced level.