Recovery Coordinator

Forward Trust; Thurrock; Remote; GBP 28,000 - 36,000; Full time

Benefits offered by this job

Training and development opportunities

Cycle to work scheme

25 days annual leave plus Bank Holiday

Pension scheme

Job summary

Forward Trust in Thurrock is seeking a Recovery Coordinator to support adults with drug and alcohol challenges within an integrated care framework. You will deliver psychosocial interventions, conduct assessments and create SMART care plans to empower recovery.

You'll manage caseloads, use motivational interviewing, run group sessions and collaborate with housing, healthcare and criminal-justice partners to ensure safe, holistic care and positive outcomes.

Responsibilities

• Deliver structured one-to-one interventions.
• Facilitate group-work sessions and support structured treatment programmes.
• Use motivational interviewing techniques to engage service users.
• Build partnerships with housing providers, employment services, healthcare professionals, probation and the criminal justice sector.
• Contribute to service performance targets and positive outcomes.
• Maintain accurate records and participate in clinical supervision; safeguarding, equality, diversity and inclusion embedded in practice.

Job description

We welcome applications from local Thurrock residents, including individuals with lived experience and volunteers looking to progress into a Recovery Coordinator role within our drug and alcohol service. This is an excellent opportunity to develop skills, gain experience, and make a positive difference in supporting people on their recovery journey.

About the Role

As a Recovery Coordinator, you will play a vital role in supporting individuals aged 18 and over who are experiencing drug and alcohol-related challenges. Working within an integrated healthcare framework, you will deliver person-centred psychosocial interventions that empower individuals to make positive, sustainable changes and work towards their recovery goals.

You will manage a caseload of service users, undertaking comprehensive assessments, developing risk management plans and creating SMART care plans tailored to each individual's needs. Using a flexible approach that combines harm reduction and abstinence-based interventions, you will provide practical advice, guidance and structured support to help individuals improve their health, wellbeing and quality of life.

Your responsibilities will include delivering structured one-to-one interventions, facilitating group-work sessions and supporting structured treatment programmes. You will use motivational interviewing techniques to engage service users, encourage positive behaviour change and promote long-term recovery.

Building effective partnerships with housing providers, employment services, healthcare professionals, probation, the criminal justice sector and other community organisations will be essential to ensuring continuity of care and addressing the wider needs of the people you support.

You will contribute to service performance targets and positive outcomes, working collaboratively with colleagues, partner agencies and local commissioners to deliver high-quality, recovery-focused services. You will also maintain accurate records, participate in clinical supervision and ensure that safeguarding, equality, diversity and inclusion are embedded in your practice.

Flexibility is important, as the role may occasionally require evening or weekend working, with reasonable notice, to meet service user needs and maintain continuity of care.

About You

You are a compassionate, motivated and recovery-focused professional with experience of working within substance misuse services and a genuine commitment to helping people achieve meaningful, lasting change. You understand that recovery is different for everyone and can adapt your approach to meet individual needs, whether through harm reduction, abstinence-based support or a combination of both.

You will bring experience of conducting comprehensive assessments, developing risk management plans and implementing SMART care plans, alongside the ability to deliver structured psychosocial interventions and facilitate both individual and group sessions. You will be confident using motivational interviewing techniques to build trusting relationships, encourage engagement and support service users to take ownership of their recovery.

You will also have:

• A sound understanding of substance misuse, addiction, the recovery agenda and the challenges faced by individuals affected by drug and alcohol use.
• A thorough knowledge of, and commitment to, the 12-step process of recovery from addiction.
• An understanding of safeguarding, risk management, equality, diversity and inclusion, and the importance of delivering safe, accessible and person-centred services.
• Knowledge of community support services, holistic care needs and the importance of effective throughcare and continuity of care.
• An understanding of the criminal justice sector and the needs of individuals accessing support in community or prison settings.
• Experience of working collaboratively with multidisciplinary teams and external partner agencies to improve outcomes for service users.
• Strong IT, communication, organisational and record-keeping skills, with the ability to manage a caseload effectively and work towards agreed targets.
• An understanding of NHS health and wellbeing outcomes and the importance of measuring progress and demonstrating positive results.
• A commitment to reflective practice, professional development and making effective use of clinical supervision.

Above all, you will be non-judgemental, resilient and empathetic, with the ability to build positive relationships with people from diverse backgrounds. You will be passionate about promoting recovery, reducing harm, tackling health inequalities and helping individuals develop the confidence, skills and support networks they need to move forward with their lives.

About Us

We are The Forward Trust, the social enterprise with charitable status that empowers people to break the often interlinked cycles of crime and addiction to move forward with their lives. For more than 25 years we have been working with people to build positive and productive lives, whatever their past. We believe that anyone is capable of lasting change. Our services have supported thousands of people to make positive changes and build productive lives with a job, family, friends and a sense of community.
We are committed to our cause and the work we carry out as a charity. Equally the wellbeing and the employees who work for us are also important. Joining us an employee, we will offer you the following benefits -

• Support for Families – We support our employees through every stage of family life by offering enhanced maternity and paternity pay for eligible employees who have completed 26 weeks' continuous service, alongside family-friendly policies and a supportive, inclusive workplace. If you'd like more information about our family-friendly benefits, please contact our Recruitment Team at [e-mail]
• Training and development opportunities
• Simply Health Cashback Scheme (optional)
• Season Ticket Loan Scheme
• Cycle to work scheme
• Crisis Loan Scheme
• Electric Car Scheme
• 3 x Wellbeing Days (pro rata'd for part time employees)
• Access to Blue Light Card
• 25 days (rising to 30 with length of service) Annual Leave plus Bank Holidays
• Contributory Pension Scheme – Employer matched contributions of up to 6% in the first two years’ service and up to 9% thereafter
• Death in Service Payment (2x annual salary)
• Critical Illness Insurance (subject to qualifying criteria)

Please note that we may close this vacancy early if we receive a high volume of suitable applications.

Please note that remote roles may require occasional travel for site visits, training and meetings.

Diversity at Forward Trust

The Forward Trust commits to providing opportunities to everyone. We want to ensure we have a diverse team with a range of lived and professional experiences. This includes those with ‘Lived Experience’ of addiction, offending, or homelessness. Some of our roles may require a minimum period of sustained recovery (normally around years). This is assessed on a case-by-case basis, and exceptions may be considered depending on the role and individual circumstances.
When we recruit, we welcome applications from everyone. This is inclusive of age, gender, ethnicity, disability, sexual orientation, gender identity, religion and/or belief, marriage and civil partnerships, pregnancy and maternity and socio-economic background. Where operationally possible, we will consider flexible working requests and make reasonable adjustments for all roles.

To find out more about Forward’s commitment to being an inclusive employer and our current EDI strategy click here .

We want our recruitment process to be accessible to everyone. If you require any reasonable adjustments at any stage, please let us know.

Employee Screening and Eligibility to Work

Dependent on role you may be required to undertake a Disclosure and Barring Service Check, details of which will be shared with you at interview.

Our Commitment to Safeguarding

We are committed to safeguarding and promoting the welfare of children, young people, and adults at risk. Forward Trust follow safer recruitment practices and support a culture of openness and accountability.