Recovery & Accommodation Manager

Apax Support Ltd; Greater London; On-site; GBP 32,000 - 46,000; Full time

Benefits offered by this job

Healthcare & Wellness

Pension scheme

Holidays & Time Off

Learning & Education

Job summary

Apax Support Ltd is seeking an experienced Accommodation Manager to lead a team of Recovery Coordinators and ensure high-quality, empowering support for residents. This is a full-time fixed-term role (37.5 hours/week).

The ideal candidate will have 2+ years of managing support staff in a mental health setting, strong communication skills and a commitment to person-centered care within a values-driven organisation.

Qualifications

• Undergraduate degree or vocational qualification in health and social care.
• 2 years’ experience managing support staff, incidents and difficult situations with resilience within a high supported mental health environment.
• 2 years’ experience working with other professionals involved with supporting a client.
• 5 years’ experience working with clients with enduring mental health, challenging behaviours, complex needs and substance misuse.
• Understanding of the roles of statutory agencies involved in mental health.
• Excellent knowledge of mental health conditions; dual diagnoses; equality, diversity and safeguarding procedures; quality assurance and compliance; support planning and risk assessment/management plans.
• Strong computer skills and digital dexterity.
• Experience in using Customer Relationship Management systems and databases.
• Excellent communication and interpersonal skills in order to communicate appropriately with people at all levels and capacities.
• Self-motivated and able to use own initiative to find solutions.
• Ability to work under pressure to tight deadlines.
• Ability to prioritise a varied workload.
• Warm and friendly demeanour with a positive and open-minded attitude.
• Thirst for knowledge, strive for excellence, and a humble posture of learning.
• A genuine desire to want to make a difference and help disadvantaged individuals to have meaningful and purposeful lives.

Responsibilities

• Lead a team of Recovery Coordinators to deliver high-quality support.
• Oversee resident support ensuring services are engaging and empowering.
• Ensure compliance with relevant frameworks and standards.
• Work within a values-driven, collaborative organisation to improve services.

Skills

Staff management

Mental health knowledge

Communication skills

Problem solving

Digital literacy

CRM software

Education

Health & social care degree

Tools

CRM software

Microsoft Office

Job description

Apax Support Ltd is seeking an experienced Accommodation Manager to lead a team of Recovery Coordinators and ensure high-quality, empowering support for residents. This is a full-time fixed-term role (37.5 hours/week).

The ideal candidate will have 2+ years of managing support staff in a mental health setting, strong communication skills and a commitment to person-centered care within a values-driven organisation.