Records Assistant

Williams Lea; City of Edinburgh; On-site; GBP 24,000 - 29,000; Full time

Benefits offered by this job

25 days holiday

Salary sacrifice schemes

Life Assurance

Private Medical Insurance

Dental Insurance

Health Assessments

Cycle-to-work scheme

Discounted gym memberships

Referral Scheme

Job summary

Williams Lea seeks a Records Assistant to join our Edinburgh team. The role focuses on delivering excellent client service, organising and maintaining both physical and electronic records, and fulfilling record requests as part of a busy records management function.

Working full-time on-site in Edinburgh, you will support the implementation of records management systems, while ensuring confidentiality and accuracy in all tasks. A comprehensive benefits package accompanies this role.

Qualifications

• Previous experience in records management, administration, or a similar role.
• Proficiency in MS Office and records management software.
• Excellent organisational and time-management skills.
• Strong attention to detail and accuracy.
• Ability to handle confidential information with discretion.
• Effective communication skills, both written and verbal.

Responsibilities

• Organise and manage physical and electronic records.
• Retrieve and provide documents as requested by the legal team
• Assist in the implementation of records management systems
• Maintain confidentiality of sensitive information.
• Support administrative tasks and projects as needed

Skills

Organisation

Attention to detail

Discretion

Communication

Tools

MS Office

Records management software

Job description

Records Assistant

Salary: £26,220 per annum, plus company benefits

Location: Edinburgh, EH3 8EJ

Contract: Full Time, Permanent

Shifts: 37.5 hours per week, Monday – Friday, rotational shifts of 8 am to 4:30 pm and 9am to 5:30pm with 1 hours unpaid lunch break

Work model: Fully onsite

Williams Lea seeks a Records Assistant to join our team!

Williams Lea is the leading global provider of skilled, technology-enabled, business-critical support services, with long-term trusted relationships with blue-chip clients across investment banks, law firms and professional services firms. Williams Lea employees, nearly 7000 people worldwide, who provide efficient business services at client sites in often complex and highly regulated environments, from centralised Williams Lea onshore facilities, and through best cost company offshore locations.

Purpose of role

The Records Assistant is responsible for delivering exceptional customer service to our clients. Responsibilities include file and database maintenance, fulfilling client record requests and general office duties as needed.

Key responsibilities

• Organise and manage physical and electronic records.
• Retrieve and provide documents as requested by the legal team
• Assist in the implementation of records management systems
• Maintain confidentiality of sensitive information.
• Support administrative tasks and projects as needed

Personal attributes

• Previous experience in records management, administration, or a similar role
• Proficiency in MS Office and records management software
• Excellent organisational and time-management skills
• Strong attention to detail and accuracy
• Ability to handle confidential information with discretion
• Effective communication skills, both written and verbal

Rewards and Benefits

We believe in supporting our employees in both their professional and personal lives. As part of our commitment to your well-being, we offer a comprehensive benefits package, including but not limited to:

• 25 days holiday, plus bank holidays (pro-rata for part time or fixed term roles)
• Salary sacrifice schemes, retail vouchers – including our TechScheme which can be used on a range of gadgets such as Smart TV’s, laptops and computers or household appliances.
• Life Assurance
• Private Medical Insurance
• Dental Insurance
• Health Assessments
• Cycle-to-work scheme
• Discounted gym memberships
• Referral Scheme

You will also have the opportunity to work for a global employer who is dedicated to offering each and every employee an enjoyable, challenging and rewarding career with future career development prospects!

Equality and Diversity

The Company values the differences that a diverse workforce brings to the organisation and will not discriminate because of age, disability, gender reassignment, marriage and civil partnership, pregnancy and maternity, race (which includes colour, nationality and ethnic or national origins), religion or belief, sex or sexual orientation (each of these being a “protected characteristic” in discrimination law). It will not discriminate because of any other irrelevant factor and will build a culture that values openness, fairness and transparency.

If you have a disability and would prefer to apply in a different format or would like to make a reasonable adjustment to enable you to make an interview please contact us at [e-mail] (we do not accept applications to this email address).

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