receptionists

University of Oxford; Oxford; On-site; GBP 18,000 - 24,000; Part time

Benefits offered by this job

38 days annual leave

Maternity & adoption leave

Contributory pension

Cycle loan

Discounted bus travel

Job summary

University of Oxford requires two part-time Receptionists to join the Facilities Management team. This on-site front-of-house role involves welcoming staff, students and visitors, handling room bookings, issuing access cards, and managing mail and deliveries, with light administrative tasks as needed.

A positive, professional demeanor is essential for delivering Oxford's world-class service. The position offers variety in daily duties, opportunities to train as a first aider or fire marshal, and

Qualifications

• Experience in a reception/front-of-house role.
• Excellent communication and interpersonal skills.
• Proficiency with Outlook, Word and Excel.
• Able to adapt to changing priorities and tasks.

Responsibilities

• Welcome guests, staff and students in a friendly, professional manner.
• Coordinate room bookings and assist with access card issuance.
• Manage mail, deliveries and light administrative tasks.
• Support a safe, secure environment and assist with basic health and safety tasks.

Skills

Customer service

Outlook

Word

Excel

Communication skills

Inter-personal skills

Adaptability

Job description

Our receptionists represent the University at some of Oxford's most prominent buildings, providing a warm, professional, and efficient front-of-house service to staff, students, and visitors. With the introduction of our new Dynamic Reception Support service, you will play a key role in delivering essential reception cover across the University-stepping in where support is needed most. This is a varied and fast-paced role where no two days look exactly the same and require the successful candidate to be comfortable with continual change. You might be welcoming guests, coordinating room bookings, issuing access cards, managing mail and deliveries, or assisting with small administrative tasks. You will also contribute to maintaining a safe and secure environment and may be required to train as a first aider or fire marshal. As a valued member of our team, you will have the opportunity to work in different locations, bringing variety to your day and allowing you to connect with people from across the University. You will help deliver a seamless, polished service that reflects Oxford's world-class reputation, all while being part of a supportive community committed to excellence. Please note that this role is fully on-site, with no remote working options.

Are you a people-focused and organised professional looking to work in a welcoming environment? ,

• A good understanding of standard administrative procedures, evidenced by work experience at a similar level.
• The person appointed must enjoy working with people and have a competent, professional manner in dealing with customers, both face-to-face and by telephone and e-mail as appropriate.
• Ability to use standard computer programs (Outlook, Word, Excel)
• To demonstrate good communication skills (both oral and written)
• To possess inter-personal skills needed to relate to a wide range of people, particularly when responding to requests and enquiries.
• Adaptable and willing to learn
  We are looking for two part-time Receptionists to join our friendly Facilities Management (FM) team at the University of Oxford, delivering a high-quality reception and administrative service across our world-class buildings., Spanning the historic streets of the "city of dreaming spires", the University of Oxford has been ranked the world's leading university for ten consecutive years. A place where centuries of tradition meet world-changing innovation, we offer you the chance to shape the future while working in an inspiring environment that promotes excellence. Here, you'll contribute to an organisation which delivers ground-breaking research that tackles global challenges - from advancing sustainability to pioneering healthcare solutions - and join a diverse, inclusive community that champions your wellbeing, development, and aspirations.
  38 days of annual leave (inclusive of public holidays) to support your wellbeing, with the option to purchase up to 10 extra days and additional leave after long service.
• One of the most generous family leave schemes in UK higher education, offering up to 26 weeks of full-pay maternity and adoption leave, plus 12 weeks of full-pay paternity/partner leave.
• An excellent contributory pension scheme.
• Affordable and sustainable commuting options, including a cycle loan scheme, discounted bus travel, and season ticket loans.
• Access to a vibrant community through our social, cultural, and sports clubs.