Receptionist | Welcoming Front Desk & Admin Support

The Mercian Trust; Birmingham; Vor Ort; GBP 18.000 - 22.000; Vollzeit

Benefits dieser Stelle

Free car parking on site

UK Healthcare benefits

Vivup Employee Assistance Programme

Three-week Christmas break

Zusammenfassung

Q3 Academy Great Barr is seeking a proactive Receptionist to manage switchboard operations, greet visitors, and uphold safeguarding procedures. You will handle telephone enquiries, support administration tasks, and assist with room bookings and front-desk responsibilities.

The role involves First Aid duties on a rota, ICT tasks using SIMS/Bromcom and ClassCharts, and ensuring a welcoming, professional reception environment. Term-time consideration may apply with pro-rated pay.

Qualifikationen

• Experience with reception duties and front-of-house operations.
• Good ICT skills and ability to use school management software.
• Awareness of safeguarding procedures and visitor ID protocols.

Aufgaben

• Operate switchboard and supervise front-desk activity.
• Greet visitors and ensure safeguarding ID checks are completed.
• Handle telephone enquiries and provide a welcoming environment.
• Provide general administration and word processing support (Excel, emails).
• Maintain stock, room bookings, and conference room setup.
• Be part of First Aid rota and assist with incidents as required.
• Assist with post, franking, and AWOL communications.
• Support the Parent Helpdesk and manage lanyards, ID badges, and phone pouches.

Kenntnisse

Customer service

Communication

First Aid

Tools

SIMS/Bromcom

ClassCharts

Excel

Jobbeschreibung

Q3 Academy Great Barr is seeking a proactive Receptionist to manage switchboard operations, greet visitors, and uphold safeguarding procedures. You will handle telephone enquiries, support administration tasks, and assist with room bookings and front-desk responsibilities.

The role involves First Aid duties on a rota, ICT tasks using SIMS/Bromcom and ClassCharts, and ensuring a welcoming, professional reception environment. Term-time consideration may apply with pro-rated pay.