Receptionist & Visitor Experience Champion

JCT600; Sheffield; On-site; GBP 26,000 - 29,000; Full time

Benefits offered by this job

Annual leave 34–38 days

Life assurance

Pension

Training & development

Car servicing discounts

Cycle-to-work

Gym discounts

Referral scheme

Job summary

JCT600 is hiring a Telephonist/Receptionist for the Audi Sheffield dealership. The role involves managing a busy front desk, handling incoming calls and greeting visitors to reflect the brand's high standards of service.

The position requires a warm, proactive approach and a strong focus on customer experiences. The rota includes weekdays and weekend shifts, with several benefits offered by the company.

Qualifications

• Excellent communication skills for interactions with customers and colleagues.
• Professional, welcoming presence at all times.
• Ability to manage multiple tasks in a busy reception environment.

Responsibilities

• Provide a warm, professional welcome to all visitors on site.
• Handle incoming calls promptly and connect to the right department.
• Use email and databases to record messages and distribute them accurately.
• Monitor the switchboard and outgoing calls to track enquiry levels.
• Assist customers on-site, offering refreshments and assistance where appropriate.

Skills

Excellent communication

Professional demeanor

Customer-focused

Job description

JCT600 is hiring a Telephonist/Receptionist for the Audi Sheffield dealership. The role involves managing a busy front desk, handling incoming calls and greeting visitors to reflect the brand's high standards of service.

The position requires a warm, proactive approach and a strong focus on customer experiences. The rota includes weekdays and weekend shifts, with several benefits offered by the company.