Receptionist - The Phoenix Collegiate

WMJobs; West Bromwich; On-site; GBP 16,000 - 26,000; Full time

Job summary

Phoenix Collegiate in West Bromwich is seeking an enthusiastic Reception Assistant to support the school office, greet visitors and respond to calls with courtesy and professionalism. Candidates must demonstrate excellent verbal communication, the ability to relate to young people and colleagues, and be able to work under pressure in a busy environment.

This 30-hour-per-week, term-time-only role runs 08:00–14:00 across five days, with a permanent contract. The actual salary is £15,685 p.a.

Qualifications

• Experience dealing with visitors in a busy office setting.
• Excellent verbal communication and ability to relate to young people.

Responsibilities

• Reception duties for the school and support to the main office colleagues.
• Answering telephone queries and directing visitors appropriately.
• Manage visitors in line with safeguarding procedures.

Skills

Verbal communication

People skills

IT skills

Tools

MS Office

Job description

Phoenix Collegiate,

Phoenix is looking to appoint an enthusiastic and self-motivated individual to undertake Reception duties for the School and provide support to colleagues in the main school office.

Candidates must demonstrate excellent verbal communication skills, proven ability to work with and relate to young people and colleagues at all levels and be able to work under pressure in a very busy environment, dealing effectively with visitors to the school reception and responding appropriately to telephone queries.

Good IT skills and an aptitude to learn new IT packages are essential

Phoenix is committed to the protection and safety of its students. An enhanced DBS will be required before commencement in the post.

In accordance with Department for Education statutory guidance ‘Keeping Children Safe in Education (KCSiE), Phoenix will conduct an online search of publicly available information as part of due diligence in the Recruitment Clearances process. The outcome of an online search will be used only to meet the intended purpose of the KCSiE guidance, in relation to whether an applicant is suitable to work with children and young people. No other aspects of personal profiles will be used to form an opinion of a candidate.

Email : [e-mail]

Tel: [phone] extension 115/137

Closing date: 09.00 on Wednesday 23 September 2026

Start Date: As soon as possible, subject to satisfactory clearances

Hours - 30 hours per week, Term Time Only plus one week: Hours must be worked over 5 days each week. Working pattern will be: 08:00 – 14:00 each day. Some flexibility around this work pattern may be possible, to accommodate personal circumstances

Grade - Grade B - £15,685p.a. Actual salary after adjustment for weeks and part-time hours (Full time equivalent salary: £26,016p.a.)

Location - The Phoenix Collegiate, Clarkes Lane, West Bromwich. B71 2BX

Contract - Permanent

Closing Date - 09.00 on Wednesday 23 September 2026